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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old April 10th, 2007
Disciple
 
Join Date: April 9th, 2007
Location: Christchurch, New Zealand
Posts: 18
ignore.txt is flying high
Exclamation how do u get rid of that brickwall!??

yes so I m having problems again..after getting told about port forwarding and have no brick infront of the globe for a couple of hrs...it has come back again..not sure how but the wall is there...
Does it even matter? Is that the cause of why my downloading speed is only ever around 2-5KB/s?
By the way M I even on the right forum?
Any help would be great

<3 Jess.
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  #2 (permalink)  
Old April 10th, 2007
mickjapa108's Avatar
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Join Date: February 2nd, 2006
Location: England
Posts: 1,405
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System details - help us to help you Please.

Cut n paste these Questions,put your answers in bold text Thank You.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

1. what OS version? (eg: Windows 98, XP,OSX, Vista)
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6. Modem & router brand name & model numbers ?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?
9. Who is your ISP provider (Internet Service Provider) ?
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
14. Have you given full permisions for LimeWire to pass through your Firewall ?
15. XP users, Please state XP firewall on or off.?

These are all contained within the sticky Connection problems? Check here first!
but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________
Peace.
__________________
mickjapa108
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  #3 (permalink)  
Old April 10th, 2007
Disciple
 
Join Date: April 9th, 2007
Location: Christchurch, New Zealand
Posts: 18
ignore.txt is flying high
Default

hey there
I had posted the my awswers earlier on my last thread...should I just cut&paste? :')

Jess.
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  #4 (permalink)  
Old April 10th, 2007
Disciple
 
Join Date: April 9th, 2007
Location: Christchurch, New Zealand
Posts: 18
ignore.txt is flying high
Default

Here we go...
1. OS version? xp home
2. What firewalls you have? Windows (has enabled limewire)
3. How much ram? 1024MB
4. Hard Disk space available? at least 70%
5. Connection type? Broadband
6. Modem & router brand name & model numbers? D-Link G604T
7. Where are you trying to connect from? house
8. What version of LimeWire (LW) & Java do you have?LW 4.12.3 Pro & Java 1.5.0_11
9. Who is your ISP provider? Telecom/Xtra
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? says "Your test worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Yes I share connection with my brothers at home but dont think I ve got any other p2p sharing programs. What do u mean by details of set up ?
12. Is this a your 1st try at LW or is this a new problem with an experienced user. 1st try I guess?!
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes (cant get rid of it even if turned off window firewell)
14. Have you given full permisions for LimeWire to pass through your Firewall ?Yes
15. XP users, Please state XP firewall on or off.?On with premission for limewire

p.s. I confuigured port forwarding after someone sugguested here and the wall disappeared for a couple of hrs then came back again...
*cries
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  #5 (permalink)  
Old April 10th, 2007
Novicius
 
Join Date: April 9th, 2007
Posts: 4
russell_w82 is flying high
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1. what OS version? Xp with Service Pack2(none of the XP patches worked for me).
2. What firewalls you have ?Windows w/limewire and ports enabled
3. How much ram ?1024
4. Hard Disk space available ? 90%
5. Connection type (eg: dialup, broadband, cable, etc.) ?Cable
6. Modem & router brand name & model numbers ? Scientific Atlanta
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? Apartment
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? LW: 4.12.11 and Jv:1.5.0_11
9. Who is your ISP provider (Internet Service Provider) ? Comcast
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No sharing
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? User for three years. First problem ever.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Yes
14. Have you given full permisions for LimeWire to pass through your Firewall ?Yes
15. XP users, Please state XP firewall on or off.? Tried both. Both failed. Connection bar is at full strength but searches reveal no matches. Not even Kenny Chesney.


Thank you for any help!!!!!!!!!!
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  #6 (permalink)  
Old April 11th, 2007
mickjapa108's Avatar
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Join Date: February 2nd, 2006
Location: England
Posts: 1,405
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ignore Hi.
If you never made a static IP before portforwarding, when you restart computer
settings are lost, So try setting a static IP then portforward, dont forget to click apply.
Peace.
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mickjapa108
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  #7 (permalink)  
Old April 11th, 2007
mickjapa108's Avatar
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Join Date: February 2nd, 2006
Location: England
Posts: 1,405
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Russel Hi.
Have a look at this link Comcast P2P shaping. Post #4
http://www.gnutellaforums.com/showth...threadid=33712
Peace.
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  #8 (permalink)  
Old April 11th, 2007
Disciple
 
Join Date: April 9th, 2007
Location: Christchurch, New Zealand
Posts: 18
ignore.txt is flying high
Default

Quote:
Originally Posted by mickjapa108
ignore Hi.
If you never made a static IP before portforwarding, when you restart computer
settings are lost, So try setting a static IP then portforward, dont forget to click apply.
Peace.
hi man
what do u mean by static IP?

Jess. <3
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  #9 (permalink)  
Old April 11th, 2007
mickjapa108's Avatar
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Join Date: February 2nd, 2006
Location: England
Posts: 1,405
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ignore
Here's a link to explain static IP & setup, click on Orange windows XP
http://portforward.com/networking/staticip.htm

This one is to portforward your router.
http://portforward.com/english/route...T/Limewire.htm
Peace
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  #10 (permalink)  
Old April 11th, 2007
Novicius
 
Join Date: April 9th, 2007
Posts: 4
russell_w82 is flying high
Default Re:Comcast Link

Quote:
Originally Posted by mickjapa108
Russel Hi.
Have a look at this link Comcast P2P shaping. Post #4
http://www.gnutellaforums.com/showth...threadid=33712
Peace.
I have only had this computer for a week. Little Bro cleaned it up for me but when he gave it to me I couldn't access some web pages and Windows Auto Updates needed to download service pack 2. I kept delaying and limewire kept working. 6 downloads in( I don't have speakers yet) I will enter any name in the search field and it will find no matches. The connection is good too. Full bars. So I go to my office desktop and check all connections and windows updates and everything is the same. My work comp is perfect with the same updates. Only difference is Comcast(home) vs. AT&T(work). Why did it work before SP2 update but screwed now? I've tried port enabling and forwarding and nothing. Worked greta before. Tried the windows patch too. still nothing. PLEASE HELP...
System info is as submitted before. THANK YOU.
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