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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

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12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

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15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old April 25th, 2007
Gnutella Admirer
 
Join Date: April 13th, 2007
Posts: 51
caseybob is a great assister to others; your light through the dark tunnel
Angry Astounding Statement By Isp!

After several weeks when my ISP Eastlink.ca tech support phone people said they just couldn't understand why I was only getting 3KILOBYTES p/sec UPload on P2P, I switched to a higher ($30 more) 5Mbit connection. UPload speed stayed exactly the same at 3KB..what!
After posting (Major Upload Problem) with you first learned about ISP shaping/bandwidth throttling in great reply by 6 Pac. With this new info, spoke to tech supervisor, who admitted they do throttle your P2P UPloads at peak times, but nothing nearly as harsh as my immoveable 3KB Up. He then stated flatly there had to be something wrong with my computer, which runs XP Pro at 1400MHz, and suggested I try network in Safe Mode and further try a recent model laptop on my connection. Same old, same old, 3KB up. Left message for senior executive tech to call me...he did. In a short, aggressive, polite manner, he said,"We only provide download service, and you have no guarantees about uploading". At that point I would have chewed STEEL BITSnBITES after spending countless hours fruitlessly chasing the problem because of their mendacity and evasion, even upgrading my connection to the tune of $30 a month extra. I understand that some reasonable ISP throttling of P2P is necessary, but their evasiveness and refusing to tell a client the true reason was INEXCUSABLE! Anyone else with similar suspicious problems, PLEASE post reply.
Thanks, caseybob
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  #2 (permalink)  
Old April 25th, 2007
Disciple
 
Join Date: August 24th, 2006
Posts: 11
heather691 is flying high
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My ISP won't allow me to open a port to run a different P2p program, one because my tech support doesn't know how!
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  #3 (permalink)  
Old April 26th, 2007
Valued Member
 
Join Date: May 30th, 2004
Location: United Kingdom
Posts: 2,866
ukbobboy01 will become famous soon enough
Default

Caseybob

Your problem is not unique, in fact the senario you just relayed is happening all over the world and, surprise, surprise, happened to me as well.

In my case, my ISP (at the time) would not answer any questions about bandwidth shaping but still expected me, as an avid P2P user, to pay the same high premium rates they charged before they started to throttle P2P usage.

I believe the powers that be (the record and film industry representatives) are trying to kill off the P2P network by applying behind the scene pressure to ISPs. You see, these fat cats want to protect their profit margins by declaring this "undeclared war" and they will use any means at their disposal, including seeding the network with fake files, viruses and worms.


Shark Chum
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  #4 (permalink)  
Old April 26th, 2007
Gnutella Admirer
 
Join Date: April 13th, 2007
Posts: 51
caseybob is a great assister to others; your light through the dark tunnel
Default

Quote:
Originally Posted by ukbobboy01 View Post
Caseybob

Your problem is not unique, in fact the senario you just relayed is happening all over the world and, surprise, surprise, happened to me as well.

In my case, my ISP (at the time) would not answer any questions about bandwidth shaping but still expected me, as an avid P2P user, to pay the same high premium rates they charged before they started to throttle P2P usage.

I believe the powers that be (the record and film industry representatives) are trying to kill off the P2P network by applying behind the scene pressure to ISPs. You see, these fat cats want to protect their profit margins by declaring this "undeclared war" and they will use any means at their disposal, including seeding the network with fake files, viruses and worms.


Shark Chum
Thanks Shark Chum: Not new to computers but am to P2P as you can see from my post. I think your reply is on the money and although P2P throttling running rampant already, think music industry would love to eliminate it entirely. So its going to get worse. Regards, caseybob
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  #5 (permalink)  
Old April 26th, 2007
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

I just finsihed another 'session' with my ISP. Several years ago they turned on the packet shaping features of the CISCO NBAR routers they were using, and then later tried using a SANDVINE hardware/software bandwidth control .

Both cases disrupted uploads (not just throttled, as the screenshots of the upload statistics showed), and took quite a while to resolve. Search my username for SANDVINE for more of the details.

The help desk people were unaware what the internet admins were doing. In fact, the guys were ready to order my cable dug up and replaced.

The solution, once other members of this forum helped identify the problem, was to sign up for a free trial with the competing telco. I was thus able to show screenshots of the uploads being disrupted by the cableco, but flowing smoothly through the telco.

Bottom line? The help desk had the internet admins exempt my IP from the packet shaping. This is a problem for the internet admins, since if my IP changes or their system needs rebooting, they are reluctant to manually configure my IP. Each time I've needed the change (about 4 times, IIRC), it's taken a weekend to get back to uploads.

However, I've been with them for well over a decade, and they are a co-op which I support, so I continue to work with them. Plus, it's been fun trying out the competition for free

Last edited by stief; April 26th, 2007 at 04:10 PM.
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  #6 (permalink)  
Old April 26th, 2007
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Join Date: September 11th, 2005
Location: Brisbane, Australia
Posts: 6,677
wondering why is just really nice
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Quote:
Originally Posted by heather691 View Post
My ISP won't allow me to open a port to run a different P2p program, one because my tech support doesn't know how!
Can you supply these details, we might be able to help you tp Port Forward...
System details - help us to help you
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