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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old May 3rd, 2007
Novicius
 
Join Date: May 3rd, 2007
Posts: 1
wvkeegan is flying high
Exclamation Help!! Cant Download (download stuck at 0%)

Ok well i don't know why but i try to download but it always stays at 0%...can someone help??!?!!?!?
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  #2 (permalink)  
Old May 4th, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
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System details - help us to help you Please.

Cut n paste these Questions,put your answers in bold text Thank You.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

1. what OS version? (eg: Windows 98, XP,OSX, Vista)
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6. Modem & router brand name & model numbers ?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?
9. Who is your ISP provider (Internet Service Provider) ?
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
14. Have you given full permisions for LimeWire to pass through your Firewall ?
15. XP users, Please state XP firewall on or off.?

These are all contained within the sticky Connection problems? Check here first!
but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
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Peace.
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mickjapa108
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  #3 (permalink)  
Old May 4th, 2007
Novicius
 
Join Date: May 3rd, 2007
Location: Miami, FL
Posts: 2
baalskin is flying high
Unhappy Stuck at 0%

I've tried to download [edit]but it just won't download at all! The only file I ever did get was "corrupted" and couldn't be installed onto my hard drive. I'm an experienced user of LimeWire, and I have already tried downloading only those files with numbers before them (indicating how many users are on that particular file), but to no avail. Could someone please help?

My computer specifications are: 2.3 GHz speed; Windows XP system; 337 MB memory available (much more than a [edit]file would require). Someone please help. Thanks!

Sincerely:

Alexander W Welch
Guest Service
Fuddruckers


__________________________________________________

Edited to comply with the House Rules.
Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form.

Last edited by wondering why; May 4th, 2007 at 03:12 PM.
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  #4 (permalink)  
Old May 4th, 2007
wondering why's Avatar
You caught my eye
 
Join Date: September 11th, 2005
Location: Brisbane, Australia
Posts: 6,677
wondering why is just really nice
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http://www.gnutellaforums.com/limewi...ind-music.html
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You die for nothing...
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  #5 (permalink)  
Old May 4th, 2007
Novicius
 
Join Date: May 3rd, 2007
Location: Miami, FL
Posts: 2
baalskin is flying high
Default My specific configurations for you to help me with my little downloading problem

1. What OS version? (eg: Windows 98, XP,OSX, Vista)
Windows XP
2. What firewalls you have ?
I don't know, I think McAffe Security
3. How much ram ?
64 MB RAM (Anthion AMD)
4. Hard Disk space available ?
337 MB
5. Connection type (eg: dialup, broadband, cable, etc.) ?
Broadband (DSL)
6. Modem & router brand name & model numbers ?
No modem (DSL - broadband connection), but Router brand is D-
Link, and the model number is DWL-122
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?
I'm trying to connect from my house
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?
LimeWire version 4.12.3 Pro (Java 1.6.0_01)
9. Who is your ISP provider (Internet Service Provider) ?
Bellsouth / AT&T
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
"Your test worked" appears! Horray !!!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?
I'm an experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
Yes
14. Have you given full permisions for LimeWire to pass through your Firewall ?
Yes (UPnP enabled)
15. XP users, Please state XP firewall on or off.?
On

I hope that you can help now that I've shared the exact configurations on my computer. Maybe I can download [edit] after all!

Last edited by wondering why; May 4th, 2007 at 03:43 PM. Reason: Please don't mention that file again as it's against forum rules to do so...
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  #6 (permalink)  
Old May 4th, 2007
wondering why's Avatar
You caught my eye
 
Join Date: September 11th, 2005
Location: Brisbane, Australia
Posts: 6,677
wondering why is just really nice
Default

Your system details are not necassarily the problem here....You are trying to find a file on a p2p network, limewire has not got a central server, you connect to other users like yourself and share files with them...

Here are the instructions to configure your McAfee and limewire...
Port Forwarding for the McAfee Security Center
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You die for nothing...
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  #7 (permalink)  
Old May 5th, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
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Hi Baalskin.

4. Hard Disk space available ? 337 MB (Thats not much)

9. Who is your ISP provider (Internet Service Provider) ? Bellsouth / AT&T
AT&T have come up many times lately as Shaping P2P traffic.

Also, Two Firewalls running at the same time Will cause conflict, turn one off.
Peace.
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