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| Download/Upload Problems Problems with downloading or uploading files through the Gnutella network. * Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. * |
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Guests and search engines cannot view member profiles. Deutsch? Español? Français? Nederlands? Hilfe in Deutsch, Ayuda en español, Aide en français et LimeWire en français, Hulp in het Nederlands Forum Rules Support Forums Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent). If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help. If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started. When posting, please include details for: Your Operating System ....... 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May 20th, 2007
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 System details - help us to help you Please. Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again. So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are: Cut n paste Just these Questions,put your answers in bold text Thank You. 1. what OS version? (eg: Windows 98, XP,OSX, Vista) 2. What firewalls you have ? 3. How much ram ? 4. Hard Disk space available ? 5. Connection type (eg: dialup, broadband, cable, etc.) ? 6.Modem what brand name & model numbers ? 7.Router brand name & model numbers ? 8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? 9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? 10. Who is your ISP provider (Internet Service Provider) ? 11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? 12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 13. Is this your 1st try at LW, or is this a new problem with an experienced user.? 14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? 15. Have you given full permissions for LimeWire to pass through your Firewall ? 16. XP users, Please state XP firewall on or off.? 17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? If Windows Updates are not seen Tick the box at top of page, (show updates) 18. Are you using Manual Port faward OR UPnP ? These are all contained within the sticky Connection problems? Check here first! but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details. This information can be vital For instance, some ISPs are known for blocking p2p/throttling bandwidth, some connection devices are known for being unreliable in certain situations. So please, help us to help you & provide as much info as you can. If you're new to LW or new to computers & aren't sure how to answer some questions, or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink: Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there. __________________
__________________ mickjapa108  |
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