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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old May 19th, 2007
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Join Date: May 19th, 2007
Posts: 7
Sikthism is flying high
Default Major download problem

Hi guys

I have been using LW for years, I have NEVER had any trouble with it, ever. However, now I am faced with an immensly frustrating problem when I try and download.. anything at all.

It simply wont work. It doesnt matter what type of file, nothing. I have attached the following screenshot;



I am on a 7mb connection, firewall is allowing LW, I have searched the forums and deleted the .limewire folder as suggested, as well as the popup option thing, but still.. nothing. I have uninstalled, deleted the program file, reinstalled.. and get the same problem time after time.

java too, has been updated etc.

This is driving me absolutley berserk, this problem has come up overnight so to speak, never had this trouble before. Anyone have any suggestions? Loosing faith in the only P2P software I have ever felt comfortable using.
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  #2 (permalink)  
Old May 20th, 2007
mickjapa108's Avatar
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Join Date: February 2nd, 2006
Location: England
Posts: 1,405
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Ram Ram Bhai

System details - help us to help you Please.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

Cut n paste Just these Questions,put your answers in bold text Thank You.

1. what OS version? (eg: Windows 98, XP,OSX, Vista)
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6.Modem what brand name & model numbers ?
7.Router brand name & model numbers ?
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
10. Who is your ISP provider (Internet Service Provider) ?
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
15. Have you given full permissions for LimeWire to pass through your Firewall ?
16. XP users, Please state XP firewall on or off.?
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen Tick the box at top of page, (show updates)
18. Are you using Manual Port faward OR UPnP ?

These are all contained within the sticky Connection problems? Check here first!
but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
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  #3 (permalink)  
Old May 20th, 2007
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Join Date: May 19th, 2007
Posts: 7
Sikthism is flying high
Default

1. what OS version? XP Home, SP2

2. What firewalls you have ? Standard Windows Firewall

3. How much ram ? 2gb

4. Hard Disk space available ? 120gb remaining

5. Connection type 7mb Broadband

6.Modem what brand name & model numbers ? BT Voyager 100

7.Router brand name & model numbers ? I do not have a router.

8. Where are you trying to connect from? Home.. A house.

9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? 4.12.11 & Jave 1.50_6

10. Who is your ISP provider ? TalkTalk

11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? It 'worked', apparently.

12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No.

13. Is this your 1st try at LW, or is this a new problem with an experienced user.? New problem, experienced user.

14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? No.

15. Have you given full permissions for LimeWire to pass through your Firewall ? Yes.

16. XP users, Please state XP firewall on or off.? Both on & off, problem remains.

17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? Yes.


18. Are you using Manual Port faward OR UPnP ? UPnP
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  #4 (permalink)  
Old May 20th, 2007
mickjapa108's Avatar
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How to use Manual Port forward

Universal Plug and Play may not be working properly Due to this update. "Security Update for Windows XP (KB931261)"
Removing this update is not Recommended & could make your computer vonerable to attack.

If this update is installed on your computer & UPnP is in use in Limewire,
Try switching to Manual Port faward, using port numbers between 45000 To 65000
Both Manual Port faward No, & Listerning port should be set at the same number
In LimeWire, GO to Tools/Options/Advanced/Firewall Config & use Manual Port forward.

If you are using a router to connect, that will also need configuring.
Find your router listed here, Use this blue link. & dont forget to create a static IP first, & click apply after changing each setting.
PortForward.com - Free Help Setting up Your Router or Firewall
Your Servant,
Peace.
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  #5 (permalink)  
Old May 20th, 2007
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Join Date: May 19th, 2007
Posts: 7
Sikthism is flying high
Default

Tried switching port numbers, download speeds shoot from 0 to about 22 hours, then back to 0. Thank you for trying, but nothing seems to be working..
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  #6 (permalink)  
Old May 20th, 2007
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Have you configured the BT Voyager 100 to alou Limewire ?
I cant find that version of Voyager to direct you to the setup page, BT Voyager 100 ?

Talk Talk Do block P2P file sharing. not all the time just peak hours I believe
Give them a ring.
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  #7 (permalink)  
Old May 20th, 2007
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Join Date: May 19th, 2007
Posts: 7
Sikthism is flying high
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Do you know what TT consider peak hours to be? I get this trouble regardless of time to be honest.
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  #8 (permalink)  
Old May 20th, 2007
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Not sure, 6pm till 12midnight I believe
BT Voyager 100, Double check the numbers on it, any more info would be good
I think the prob may be there,
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Old May 20th, 2007
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Talk Talk may have started including weekends Who knows
Ring them
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Old May 20th, 2007
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hello
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