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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network. * Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. * |
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System details - help us to help you Please. Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again. So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are: Cut n paste Just these Questions,put your answers in bold text Thank You. 1. what OS version (eg: Windows 98, XP,OSX, Vista) ? 2. What firewalls you have ? 3. How much ram ? 4. Hard Disk space available ? 5. Connection type (eg: dialup, broadband, cable, etc.) ? 6.Modem what brand name & model numbers ? 7.Router brand name & model numbers ? 8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? 9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? 10. Who is your ISP provider (Internet Service Provider) ? 11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? 12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 13. Is this your 1st try at LW, or is this a new problem with an experienced user.? 14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? 15. Have you given full permissions for LimeWire to pass through your Firewall ? 16. XP users, Please state XP firewall on or off.? 17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? If Windows Updates are not seen, Tick the box at top of page, (show updates) 18. Are you using Manual Port faward in LimeWire OR UPnP ? You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config This information can be vital For instance, some ISPs are known for blocking p2p/throttling bandwidth, some connection devices are known for being unreliable in certain situations. So please, help us to help you & provide as much info as you can. If you're new to LW or new to computers & aren't sure how to answer some questions, or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink: Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there. __________________ Peace.
__________________ mickjapa108 |
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thanks for the reply.i'll try my best. 1. what OS version (eg: Windows 98, XP,OSX,Vista ?) XP 2. What firewalls you have? MCAFEE AND WINDOWS 3. How much ram ?760MB 4. Hard Disk space available ?44GB 5. Connection type (eg: dialup, broadband, cable, etc.) ?BROADBAND 6.Modem what brand name & model numbers ? 7.Router brand name & model numbers ?BT SPEEDTOUCH(IT'S MY NEIGHBOURS) 8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?HOUSE 9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?4.12.15. 1.4.2_03 10. Who is your ISP provider (Internet Service Provider) ?AOL 11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?SAYS "YOUR TEST WORKED" 12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.NO 13. Is this your 1st try at LW, or is this a new problem with an experienced user.?I'VE HAD BASIC FOR A YEAR OR SO 14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?YES 15. Have you given full permissions for LimeWire to pass through your Firewall ?NOT SURE 16. XP users, Please state XP firewall on or off.?ON 17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?YES If Windows Updates are not seen, Tick the box at top of page, (show updates) 18. Are you using Manual Port faward in LimeWire OR UPnP ? You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config UPnP CHEERS,PHIL |
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phils2 Hi Update your java to this one Now! Go to, START/Set Program Access/Change or Remove Programs, now completely remove all versions of java. Re BOOT Your computer NOW. Now! Use this Blue Link to get "Java Runtime Environment (JRE) 5.0 Update 12" Use the off line installer, NOT the (recommended) one, 4th one down. Java SE Downloads - Previous Release - JDK 5 When Download is completed. Disconnect from internet, close ALL apps n reinstall java. McAfee Security Center Port Forwarding to run with Limewire. Just double check that your XP firewall is off & that your McAfee is configured to allow LW. Click on this Blue link, it will open on the page you need. Port Forwarding for the McAfee Security Center OK phil this may fix things, if not we will continue let us know what happens.
__________________ mickjapa108 |
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hey thanks mick.this is brilliant information .the only problem i have now is McAfee won't open and is not responding so i can't do the last bit.although it doesn't seem like this will be much of a problem to you. |
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i've just downloaded some audio tracks and the fastest i saw was 132kb/s which is way faster than i've ever had .so thanks to mick.the only thing that still confuses me is that there is no full new scooby doo movies(for my little girl of course ha ha ha)surely out of tens of thousands of people someone has it.can you do a search to see what results you get please mick? |
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