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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network. * Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. * |
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1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. 2. What firewalls you have? 3. How much ram? 4. Hard Disk space available? 5. Connection type? (eg: dialup, broadband, cable, etc.) 6. Modem & router brand name & model numbers? 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 9. Who is your ISP (Internet Service Provider)? 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 12. Is this a your 1st try at LW or is this a new problem with an experienced user. 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image 14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? 15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall 16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). These are all contained within the sticky Connection problems? Check here first! but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details. This information can be vital For instance, some ISPs are known for blocking p2p/throttling bandwidth, some connection devices are known for being unreliable in certain situations. So please, help us to help you & provide as much info as you can. If you're new to LW or new to computers & aren't sure how to answer some questions, or don't know what an ISP or router is - just say so. Nobody's going to yell at you Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there. __________________
__________________ System details - Help us help you > Provide these details when you post ! Fixes For Limewire When LW Isn't Operating As It Should If you've updated LW and can't find your downloads! LimeWire FAQ and User Guide--If LimeWire Will Not Load If Limewire Will Not Connect System Mechanic--FileHippo--Download.com ------------------------- Some time's i just want to throw my computer out the window |
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