I have been finding out that Limewire is one of the worst things u can download for free music anywhere. It gives u viruses, trojans and spayware. I also heard that it is a shared computer thing so if im looking for music downloads i'm actually taking them from another persons computer. NOT what I want to do. I called the number in the email u sent (convo) and it was the wrong website... I had to get the number for the clkbank in Boise Idaho.. of course, it was no refund.. until I threatened to find them and bang their heads a few times across their desk.. My refund will be to my within 3-5 business days. I don't think i'm going to use my ipod nano.. I'm going to give it back to the person who gave it to me as a gift.. I cant afford to pay for the songs to download. Thanks for all ur help!!