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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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  #1 (permalink)  
Old August 23rd, 2008
Novicius
 
Join Date: August 23rd, 2008
Posts: 4
BillyBenassi is flying high
Question Still Showing A Firewall...

I've tried everything to get some search results on LimeWire, and still no results. It's saying it detects a firewall, so I disabled the firewall, and it still detects a firewall... so then I uninstalled my firewall and restarted my computer and it STILL detects a firewall. What else can I do? LimeWire is added to my McAfee allow list for programs, and this problem happened first about one month ago. Before that I never had a problem. I contacted McAfee support and this is what they told me (I did this and still.. nothing...)

1. Open a new notepad
2. Copy and paste the following information in the notepad:

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\Redirector\Port s]
"*"="Ignore"
"443"="Ignore"
"5190"="Ignore"
"5191"="Ignore"
"8505"="Ignore"
"1755"="Ignore"
"554"="Ignore"
"80"="Ignore"


3. Click on “File” in the Menu bar of the notepad window and then click on “Save As”
4. Type the file name as “fix.reg” (It can also be any file name but the extension should be .reg)
5. In the “Save as type” field, select “All Files”
6. Click “Save” and complete the saving process
7. Go back to the location where you save the file and look for the same registry file with the name by which you saved it
8. Double click on it and run it, click “Yes” if you get any warning message that says “Are you sure if you want to add this entry to the registry”
9. Retry the application (Limewire, Scottrade, Itunes etc..,) which had problems
10. It should work or you can also try to restart the computer and try.


Add the LimeWire ports.
1. Open the McAfee Security Center.
2. Click on ‘Internet & Network’.
3. Click on ‘Configure’ to the right which is above the ‘View Details.
4. Click on ‘Firewall Protection’.
5. Click on the ‘Advanced’ button below it.
6. In the window that opens please click on ‘System Services’ to the top left
7. At the lower portion of the new screen click on ‘Add’ as shown in the figure below and add the following two ports:
a. Program Name: LimeWire
Port number to add under System Services: 48213
b. Program Name: Manual Forward
Port number to add under System Services: 6346
8. Click on ‘Apply’. 9. Click on ‘Ok’ and restart the computer.
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  #2 (permalink)  
Old August 24th, 2008
wondering why's Avatar
You caught my eye
 
Join Date: September 11th, 2005
Location: Brisbane, Australia
Posts: 6,677
wondering why is just really nice
Default

It may not be the McAfee firewall causing the problem, you may have a Nat firewall within your modem/router...

Could you post your system details please, that way we can take a look at what is stopping you connecting...

http://www.gnutellaforums.com/connec...-you-post.html
__________________


If you dont live for something...
You die for nothing...
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  #3 (permalink)  
Old August 24th, 2008
Novicius
 
Join Date: August 23rd, 2008
Posts: 4
BillyBenassi is flying high
Smile

The last time this happened, I disabled my McAfee firewall and it worked. But now it's not. I'll try my best to answer the questions, I am not too good with computers.

1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.
Windows XP Home Edition. I am the Administrator.

2. What firewalls you have?
McAfee Personal Firewall.

3. How much ram?
256 MB.

4. Hard Disk space available?
7.05 GB.

5. Connection type? (eg: dialup, broadband, cable, etc.)
Comcast High Speed.

6. Modem & router brand name & model numbers?
Brand name: Arris. Model Number: TM402P/110

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
Apartment.

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
LW: 4.18.6 Java: 1.6.0_03

9. Who is your ISP (Internet Service Provider)?
Comcast.

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
"Your test worked!"

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No.

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem with experienced user.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes.

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
I don't know about this.

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall.
McAfee, and the firewall is disabled.

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
Massachusetts, USA.
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  #4 (permalink)  
Old August 24th, 2008
wondering why's Avatar
You caught my eye
 
Join Date: September 11th, 2005
Location: Brisbane, Australia
Posts: 6,677
wondering why is just really nice
Default

I can't find anything on your modem/router...Try these port forwarding instructions for your McAfee...

Port Forwarding for the McAfee Security Center

If that doesn't help, try the tips in this Sticky...
http://www.gnutellaforums.com/connec...t-connect.html
__________________


If you dont live for something...
You die for nothing...
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  #5 (permalink)  
Old August 24th, 2008
Novicius
 
Join Date: August 23rd, 2008
Posts: 4
BillyBenassi is flying high
Smile

Thanks for the help and links! I'll check this out later today after I sleep.
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  #6 (permalink)  
Old August 25th, 2008
Novicius
 
Join Date: August 23rd, 2008
Posts: 4
BillyBenassi is flying high
Default

OMG I am soo mad... I was browsing around PerezHilton.com and saw an article about my ISP (pretty strange)... here is an excerpt from the article:

"The Federal Communications Commission found on Aug. 1 that Comcast had improperly blocked peer-to-peer programs like BitTorrent that are used to share video and other files."

Could this have been why it wasn't working? I did end up fixing my problem, thanks to the troubleshooting of the link you posted.
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