Hi, I'll give my computer details at the end of the question. I have sucessfully downloaded a number of songs, I only do them one at a time & it usually takes less than a minute. Now I press download & it apears OK- 98,99,100% then 2%, 3% then complete. once it got to 14% & once 30% before saying complete. I go to My Documents & rest the cursor over the song, it says the song & 3 or 4 Mb or whatever but the duration says only 1 second, & sure enough if I double click & press play I get 1 second of silence(probably the lead in time anyway) - HELP!! I'm running XP with SP3 update & the only firewall I know of is the windows one with LW as an exception. Ram is 430Mb installed memory & 512 Mb in slot A0. I have 63.83 Gb free space in my C drive. I'm running wireless broadband through a Maxon BP3-USB from home. I have LW 4.18.1 & Java 1.6.0_07 & my IP is Telstra Bigpond in Australia. The LW test came up OK, & virus protection is AVG free & windows only. I was going to update to LW Pro but I need to sort out this problem first. Sorry if I've already sent this but it came up "not connected" so I don't think it went.