Hi. My LW has been off and on with connection but when i can download songs it takes ages now to download them the speed is very slow to what it used to be. Please help!!! THANKS.


1. OS version? Windows XP
2. What firewalls you have? Windows Firewall. I've made limewire an exception on it. i also have Mcaffe firewall but limewire also has granted full access to the internet.
3. How much ram? dont know
4. Hard Disk space available? dont know
5. Connection type? Modem
6. Modem & router brand name & model numbers? dont know
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? 14.10
9. Who is your ISP (Internet Service Provider)? dont know
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It worked
11. Are you sharing the connection with other computers or p2p sharing programs? erm i've got a p2p program but thats got access as well
12. Is this a your 1st try at LW or is this a new problem with an experienced user. its a new problem with an experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Occasionally
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? not sure
15. What security programs are you using (antivirus etc)? Mcafee
16. What country are you living in? Great Britiain (UK)

Don't run 2 software firewalls together...they'll conflict with each other & you could end up with less protection. You only need 1. Turn off the Windows firewall & then make sure that the McAfee firewall's allowing LW. This link has more info: Port Forwarding for the McAfee Security Center

Your modem/router: What box(es) plug into your computer & let you connect to the net. Probably a box with several lights on it. If you have a wireless connection, the modem/router might be in another room. If no info is showing on top of the device - have a look underneath

Your ISP is the company that you pay for access to the net (eg Virgin, Tiscali, AOL, NTL).

Have you tried using LW at different times of day? Sometimes, ISPs limit download speed during their peak hours. If you can, try connecting after midnight & see if anything changes.