Sorry, There was a problem downloading your file

Minion · #1 (**permalink**) May 14th, 2009

This is the message i am getting whenever i try to download anything on my limewire pro now. Does anyone know what this problem is and how to fix it. I know it's not a fire wall because I have checked. It just won't download anything and it was just fine the other day. If anyone can help I would be very greatful. Thank you

Minion · #2 (**permalink**) May 14th, 2009

I am getting this download error message " Sorry, there was a problem downloading your file". No matter what song file I click on it gives me this message. I have already checked to see if I was behind a firewall but I am not affected by one. I have limewire pro. Is it a program problem? Do I need to uninstall limewire then reinstall? I would be very greatful to anyone who can help me. Thank you

birdy · #3 (**permalink**) May 14th, 2009

Which version of LW 5 are you using?

Try deleting LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will change all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.
In case you're using Vista: LimeWire Pref Folder in Vista

If you want to try a reinstall, go through steps 1 - 8 here: http://www.gnutellaforums.com/333278-post2.html
Instead of using the LW download link there (it's a link to basic LW), download from your Pro download page

If your Pro benefits have expired & you don't have your Pro installer saved - you'll lose your Pro version if you download a free basic LW.

Does it happen with every file that you try to download (even really old songs)?

I haven't ever seen this message & only a couple of people have posted about it eg: http://www.gnutellaforums.com/downlo...r-message.html

I'll see if I can find out whether that error message equates to some error messages in LW 4, or points to a specific problem.

Minion · #4 (**permalink**) May 14th, 2009

It just happens to everything I click on.

birdy · #5 (**permalink**) May 15th, 2009

So did you delete LW's preferences folder? You need to make sure that LW's properly closed before you delete the folder. You'll know if you've deleted it properly - next time you start LW, you'll go through the setup all over again.

If that didn't work, did you try reinstalling as I suggested in post #3?