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August 28th, 2010
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 What it is - my friend's mum has rung BT endlessly for them to come round and sort her broadband out.... She's not even gone for 50MB, as she would ideally like.... she's asked them for 10MB; she figured there wouldn't be a problem then.... However - what BT is saying is that they are ''unable to adhere to her current request'', as they have it on their records she's still with Virgin Media and therefore are "not in a position to be of assistance''. What a load of TOSH!! She terminated her contract with Virgin Media when she moved, then contacted BT as soon as she was made aware by Virgin that they were unable to supply her with what it was she wanted.... Virgin Media have even sent her documentation clearly stating that they have 'closed' her account.... A copy of which, I hasten to add, has been forwarded to BT.... ''We have no record of any communication received by Virgin Media''.... No - course you don't  BT for some reason, is now sending her endless bills.... For services that she's never even had.... Nice one Bob for bringing up those totally misleading BT ads.... It's about time they were pulled up on them! I'd personally be chuffed to little mintballs if they got rid of that hugely annoying Kris Marshall and that equally annoying woman who plays his wife.  It's an advert ffs! Who the hell cares "What Happens Next...." Can't believe people actually voted for which way they wanted the ad to go.... Last edited by PickaxeFairy; August 28th, 2010 at 11:33 AM.  |
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PickaxeFairy 
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