Hello,

I am having trouble downloading videos, as whenever i click on a video to download it, the video title changes to "New Folder" and when completed will not play.
Any advice will be greatly appreciated.

That's confusing. Give us a step-by-step playback of that so we can try it.

Hello,
When i type in a name for a video, all the video searches come up like normal. Next I click on the video and press download, for example "ALi G." However here comes the problem. As I press the download button, the file name of the video changes from, for example " Ali G," to a new file name titled, "New Folder." The titlename that I clicked on to download has disappeared and has been replaced by the titlename "New Folder." Anway, once the videos have downloaded, they don't load at all. Very strange problem as I always was able to view videos, until the titlename changed to "New Folder." Hope this is a good enough explanation, and thanks.

Better generate a BearDiag report.

I clicked on Bear Diag link, but it said that it was an out of date version and therefore was unable to dowload. Any place to get this bear diag report from???

Try again. We just updated it.

What application do i open Beardiag with? Microsoft word doesent seem to be able to open up the report.

When i tried to open the beardiag with internet explorer, i got an blank internet page with nothing written in bar.

Right-click on the link and choose Save As…
Internet Explorer must be having a problem with downloads.

It's a program you download and run, and it makes a diagnostic report.

Bear diag don't open when i select firefox or internet explorer as the application.