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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

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4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old February 29th, 2004
Disciple
 
Join Date: February 29th, 2004
Location: Reunion
Posts: 11
moustik is flying high
Angry Problem!

Je n'arrive pas a me connecter, normal je n'ai pas d'adresse, comment fait on pour en avoir? Je suis nouveau et je ne connais pas trop bien? Je suis sur osX 10.2.8 avec la derniere version de LW
Merci d'avance.
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  #2 (permalink)  
Old February 29th, 2004
et voilà's Avatar
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Join Date: July 26th, 2002
Location: Le Québec
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et voilà is a great assister to others; your light through the dark tunnel
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Salut! Moutik mon vieux tu vois trop petit, tu as des ailes va voir du pays, de ....
La Réunion? Woa c'est à un bout de Montréal ça!
Bon ok, normalement tu n'as pas à rentrer d'addresses pour te connecter. Je suppose que si tu quittes LW, et le rédémarre, la jauge de connexion reste à déconnecté? Et si tu fais -fichier-connecter, est-ce qu'il se passe quelque chose? Si non, fais afficher l'onglet connexions en allant dans affichage-afficher/cacher-connexions. Va dans cet onglet et ajoute cette adresse; cmt.homeip.net:1234 (c'est mon adresse), clique ajouter. (je ne crois pas que que cela te connecte mais cela peut aider).

Si tu n'est pas encore connecté va dans le menu Limewire-préférences-rapports d'erreur-clique sur voir un exemple: recherche la ligne qui dit Received incoming this session:, si à côté c'est marqué true, pas de problème, si c'est false ça veut dire que tu es derrière un coupe-feu (firewall). Ça aide d'ouvrir le port 6346 du coupe-feu ou d'un routeur si tu en as un. Est-ce que tu est connecté à la maison ou ailleurs?

Bon prends le temps de lire et de répondre aux questions et puis dis moi comment cela se présente.


Bonne chance
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  #3 (permalink)  
Old February 29th, 2004
Disciple
 
Join Date: February 29th, 2004
Location: Reunion
Posts: 11
moustik is flying high
Default reponce

je te remerci pour ton aide, j'ai fait comme tu dis rien ,le rapport d'erreur me dis false!. J'ai net barrier est ce lui le responsable?Comment faire?
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  #4 (permalink)  
Old February 29th, 2004
et voilà's Avatar
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Join Date: July 26th, 2002
Location: Le Québec
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et voilà is a great assister to others; your light through the dark tunnel
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Netbarrier c'est une bonne piste ça! à http://www.intego.com/services/faq_nb_2x.html ils montrent comment allouer à une application comme Limewire les privilèges de connexion. Conseil de moi à toi, netbarrier ne sert à rien pour un mac, il n'y a pas de brèches de sécurité pour mac os x ni de virus (de plus il consomme du processeur plus du ram pour rien). Je te conseille de désinstaller ou inactiver netbarrier et LW devrait fonctionner. Je ne te conseillerais pas ça sous PC, mias sous mac un coupe feu ça ne fait que te compliquer la vie.

Bonne chance
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  #5 (permalink)  
Old February 29th, 2004
Disciple
 
Join Date: February 29th, 2004
Location: Reunion
Posts: 11
moustik is flying high
Thumbs down

J'ai fait comme tu dis, net barrier out, reinstal LW: que dalle pas de connection, dans la fenetre il y a que le chiffre 6346
Y faut jouer dans les pref?
Une fois instale comment ca marche alors?
Dans les pref systeme de X y faut activer quelque chose?
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  #6 (permalink)  
Old February 29th, 2004
et voilà's Avatar
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Join Date: July 26th, 2002
Location: Le Québec
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et voilà is a great assister to others; your light through the dark tunnel
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Bon, ok comment as-tu désinstallé netbarrier? (par une appli de désinstallation ou tu as jetté le dossier dans la corbeille? Je crois que netbarrier roule encore sur ton ordi... Va dans applications, utilitaires, et ouvre moniteur d'activité (ou process viewer, je ne me rappelle plus comment il s'appelle sous 10.2...) et regarde si un processus contient le mot netbarrier dedans ou peut-être intego, si qqc ressemble à ça sélectionne le et force le à quitter, puis démarre LW. Tu peux aussi aller dans préférences système pour aller voir si dans ouverture de session netbarrier s'y trouve encore. (C'est sous la rubrique compte-démarrage sous 10.3, je ne sais plus pour 10.2...)
-redémarre ton ordi, puis lance LW.

Bonne chance
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  #7 (permalink)  
Old February 29th, 2004
Disciple
 
Join Date: February 29th, 2004
Location: Reunion
Posts: 11
moustik is flying high
Unhappy

Toujours rien, j'ai mis a la corbeille, assuré qu' il n'y avait plus rien et redemarrer. La je vais me coucher je reverrer demain @+
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  #8 (permalink)  
Old February 29th, 2004
et voilà's Avatar
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Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default

Bonne nuit! Donc tu as jetté netbarrier à la poubelle.... Ceci est le problème puisque que pour un programme qui démarre à l'ouverture de l'ordi, il y a aussi d'autres composantes à jetter que le dossier du programme dans applications. Alors voici ce qu'il faut faire: fais une recherche dans ton ordi (pomme-f quand tu es dans le finder et fais des recherches sur ton disque dûr pour intego (jette tout ce que tu trouves) puis pour netbarrier (jette tout ce que tu trouves). Essaie de vider la corbeille, normalement tu devrais avoir un message d'erreur disant certains de ces fichiers sont en cours d'utilisation, ce n'est pas grave fais annuler. Redémarre ton ordi, vide la corbeille (il ne devrait plus y avoir d'erreur). Lance LW et voilà! (enfin j'espère...)

Ciao
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  #9 (permalink)  
Old March 1st, 2004
Disciple
 
Join Date: February 29th, 2004
Location: Reunion
Posts: 11
moustik is flying high
Thumbs down

nouvelle journée et que dalle,mais peut tu m'expliquer clairement comment on s'en sert svp.Je ne sais peu etre pas m'en servir, j'ai la v 3.8.6
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  #10 (permalink)  
Old March 1st, 2004
et voilà's Avatar
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Join Date: July 26th, 2002
Location: Le Québec
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et voilà is a great assister to others; your light through the dark tunnel
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Salut moustik! As-tu suivi les directives de mon dernier message? Tu ne m'as toujours pas dit si ta cnnexion était à la maison au travail ou ailleurs.... En tout cas tu peux essayer la version pécédente 3.6.15 à www3.limewire.com/download/ et dis moi si cela fonctionne.

Bonne chance
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