Bonjour! Suis nouvelle sur le forum, j'ai installé LW mais ne veut pas ouvrir. J'ai beau regarder les questions - réponses, j'y trouve pas mon compte... Alors peut être trouverai-je la solution ainsi?... J'espère bien! Merci!

1. OS version: Vista familliale de base

2. What firewalls you have? Pare-feu windows(désactivé) et Anti-virus Kaspersky(désactivé)

3. How much ram?2,00 Go (Intel Core - 2 CPU - 1.86 GHz - 1.862 MHz)

4. Hard Disk space available? 997 Mo

5. Connection type? (eg: dialup, broadband, cable, etc.): Câble

6. Modem & router brand name & model numbers? Vidéotron(modem Arris) (Connection directe)

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? Maison

8. What version of LimeWire (LW) & Java do you have? LimeWire(4.18.8) Java(6)

9. Who is your ISP (Internet Service Provider)? Vidéotron (haute vitesse)

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Ca fonctionne

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Non

12. Is this a your 1st try at LW or is this a new problem with an experienced user. J'ai utilisé LW il y a quelques années. C'est maintenant une nouvelle version.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Ca ne va même pas jusque là encore... Je ne peux pas ouvrir LW. L'assistant me demande de cocher certaines cases (emplacements de dossiers, langue choisie, vitesse...) et c'est tout. RIEN D'AUTRE

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? ??? J'ai pas touché à ca... Le gars du câble seulement... ???

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Kaspersky (désactivé)

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Canada (et Québec s'il devient un pays un jour... hahaha!!!)

17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? Toutes mes mises à jour se font automatiquement, je ne vois pas quel changement majeur il aurait pu se produire...