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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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  #1 (permalink)  
Old September 23rd, 2003
Novicius
 
Join Date: August 19th, 2003
Posts: 2
songe is flying high
Default limewire crashes my computer...still

I have been trying to figure this problem out for like a month. I cannot get limewire to startup. It crashes the computer everytime I run it. It doesn't give me any error messages; it doesn't unexpectedly quit. It just crashes the computer. I checked the crash log. It doesn't make any sense to me. Here is what it says:

Command: LimeWire_Installer
PID: 424

Exception: EXC_BAD_ACCESS (0x0001)
Code[0]: 0x0000000aCode[1]: 0x00f2d000

Thread 0 Crashed:
#0 0x9286fb94 in JVM_IHashCode
#1 0x928fd6fc in JNI_CreateJavaVM_Impl
#2 0x928fd60c in JNI_CreateJavaVM_Impl
#3 0x928db164 in JVM_FreeMemory
#4 0x928c748c in JVM_SetSockOpt
#5 0x928ea950 in JNI_CreateJavaVM_Impl
#6 0x92b18a9c in startJavaApplication
#7 0x000029dc in 0x29dc
#8 0x00002768 in 0x2768
#9 0x00002598 in 0x2598

Thread 1:
#0 0x90073c28 in mach_msg_trap
#1 0x90005f70 in mach_msg
#2 0x928ec28c in JNI_CreateJavaVM_Impl
#3 0x928ec224 in JNI_CreateJavaVM_Impl
#4 0x928a51fc in JVM_GetClassMethodsCount
#5 0x90020d28 in _pthread_body

PPC Thread State:
srr0: 0x9286fb94 srr1: 0x0200d030 vrsave: 0x00000000
xer: 0x20000000 lr: 0x928667ec ctr: 0x9005e2b8 mq: 0x00000000
r0: 0x00f2d000 r1: 0xbffff8b0 r2: 0x00000000 r3: 0x000ecd50
r4: 0x00f2d000 r5: 0x00000000 r6: 0x000ece70 r7: 0xa282d98c
r8: 0x000f2c00 r9: 0x000f2ae0 r10: 0xa28367a0 r11: 0x000f2ae0
r12: 0xa2831c30 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xa2831c28 r21: 0x000f2ae8 r22: 0x000f2ad8 r23: 0xa28367a0
r24: 0xa2831c2c r25: 0x000f1c60 r26: 0x00000000 r27: 0x000ece70
r28: 0x000ecd50 r29: 0xa2831c34 r30: 0x00000ceb r31: 0x928667a0


WTF?!!!
Can anyone say what this means? I get similar logs, running most java apps.
Help!
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  #2 (permalink)  
Old September 23rd, 2003
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

Hi songe--sorry to hear of the crashes, and I don't recognize the console log entries. Have you tried the usual troubleshooting (updated system and java via software update, reboot in safe boot mode/repair disk permissions, cleaned out old version, and downloaded new .dmg version)?

There are other steps you could try to troubleshoot your system (e.g. http://www.macattorney.com/tutorial.html), so post back if you have any other questions.

I hope just the new .dmg installer will do the trick, but if you are having trouble with other java apps, it looks like it's a system problem.
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