My queue is just sitting there!

Any ideas? I downloaded the new upgrade....and at first got quite a few files...now though, they all just sit there---laughing at me! No progress...no movement. On is at 4%, one at 6%, and the rest say "Queued." Dang--I'm feeling so abandoned, lost and depressed.
Well, no, not really, but that was a try for sympathy so somebody would answer.
Miz B