Brilliant questions and thoughts. Excuse me for not pre-reading before posting mine. I am especially hip to the notion of pausing the list for a later cue. And, glad to know the procedural order overall.

I am soooo frustrated. I had LW running fine. Upgraded to 4.18 now can't connect. I did the firewall thing, nothing. I cleared all my inactive stuff. I am clean as a whistle, can't get on at all.


HELP!!!!!!!!!!!!!!

Pottery Girl, I look at you and my eyes glaze over. If you knead help badly you must first slow down and center your wheel. Now, about that OS-X...

I discovered I had a problem up-grading when I neglected to observe that there were TWO different preference files, and that the more important one was not the one Lord of the Rings pointed out earlier, under "USERS".

Check the first folder of your hard drive. Under System, or more likely under LIBRARY, you may have a second 'prefs.' folder. I had to place mine in the trash and then re-launch LW to get rid of the old start-up config stuff. This may be particular to the older Mac versions we/I had originally used.

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Blue G4 Tower, State auction, 80GB, No extras, -dirt cheap! ($70.)

Starting a new thread with your problem would have been better. This thread topic is not so much about connecting although Purging incompletes can definitely help. Remove your previous OSX Firewall setting & re-add it for 'this' new version of LW. I found I needed to do this for different versions of Phex. BTW if you still have the older installer version of LW, don't be afraid to reinstall it. Else, PM me & I can get you a copy. Drag & drop your newly installed LW program to trash before reinstalling if you choose to downgrade.

Some small details have changed since harry101 wrote this helpful thread. Stop button is now called Cancel.

I've listed a sample gif animation to show what to do. Image size is largeish so may take a little to load. Beginning shows how to cancel files from download window that are zero %. First arrange files by Progress by double-clicking the Progress heading. Select first file that you find that is zero % then scroll to bottom & select the last one whilst holding down the SHIFT key. Then press the Cancel button.

Now to permanently remove the incomplete files (that is what this process is all about in any case):

Technique 1 suggests going to the incomplete folder on hard disk drive & arranging the files by size, then deleting those that are zero KB in size. (Make sure you open the incomplete folder because the Explore button simply points you to it one level up in directory. Also, (for those of you still using older versions of LW) if you find two files in this folder called Downloads.dat & Downloads.bak, do not delete them, these are your download preferences.

Technique 2 is same as harry101 wrote in his first post, where you go to Library window, double-click size column so it arranges files by size, then select all those with zero or no size showing whilst holding down the SHIFT key, then press the Delete button.

LW 5 users only need to Cancel their downloads which are zero %. LW 5 automatically deletes the incomplete file when you cancel the download.

LW 4 sample image below:


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