I can NOT believe the email I got...how friggin ridiculous can tech support be??? Ok Im having issues downloading limewire pro as a lot of you are, I had a new hard drive put into my pc as the previous hard drive crashed on me...anyway LW is NOT working so I did what I thought may work...I contacted tech support..I put in all my info such as Im a mac user blah blah blah...what happens you ask??? They send me directions to fix the problem for windows!! GRRRRRRRRRRRR