Hi
Can anybody help me?

After I download Limewire Basic and try to click on the icon to install, it loads up using Microsoft Excel and appears as a random jumble of letters and numbers! I dont think this is correct. I'm currently running Mac OS 10.2.6. Do I need the pro version?

Any help would be much appreciated.

Thanks. PT777

There is a Sticky about this ... but perhaps it's in the General Mac support section I can't remember. It's obvious you have downloaded LW using Explorer. Use "any" other browser. Unfortunately Explorer cannot handle dmg files & is not totally OSX compatible. I'd suggest either Safari (you will find it in your applications folder) or netscape or firefox ...

Hi

Thanks for that. I'll look for Safari right now and give that a go. I'm afraid I'm new to all this and not very technically minded.

PT777

Hi

I can't find safari in my applications folder - unless its well hidden I'm not sure I've got it. Any clues anyone? Should I go to Apple website and download the 1.0 version?

PT777

Yes or get Netscape 7.2 But I just searched the apple site & can't find safari 1.0.3 which is the last version available for Jaguar OSX10.2.
I believe Safari is normally installed on your computer when you install the system. So if you use the search engine to search for it ...
But it might have been in the xtras installation I can't remember.

Hi

Thanks for that. I went to Apple and searched also and managed to download an adequate version of safari. Anyway, your advice was spot on - I've now got Limewire installed. (I also had to download improved Java software from Apple).

I've tried a test search, however, and nothing much is happening - it says it is connecting to the network but nothing much is going on? I don't think its making a connection.

Do you get 3 green bars? If it's properly connected to the gnutella network then 3 green bars is a healthy sign. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? If yes, then you have a firewall issue.

What type of connection do you have? And what brand & model of modem/router are you using? And where are you connecting from (work, school, home)?

Hi

I dont get the 3 bars and there is a wall in front of the blue world icon. I recently installed Brickwall software. I'm new to it, but I thought I had disabled it in anticipation of using Limewire for the first time.

I'm connected via PPP and my modem is speedtouch USB. I'm connected from home through my broadband phone line.

PT777

Hi

It's a thomson speedtouch 330 - if that sounds right?

I assume the ISP would be Homecall, although they've recently changed hands and aquired a new brand name. Does that sound right?



PT777

Try disabling your software firewall & see if the firewall goes away. If it does, then if you want to use the firewall with LW you will need to configure it to allow LW full access. Firewall configuration instructions (click on link)