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General Mac OSX Support For general issues regarding Mac OS X users


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  #1 (permalink)  
Old March 26th, 2007
Novicius
 
Join Date: March 26th, 2007
Posts: 2
jeppy is flying high
Default LW shuts down

I am having the same problem, but using the PRO version and my support time frame has run out.

My problem started Sunday. I had LM Pro running all day saturday with NO problems, then I restarted the computer on sunday and ever since LM stay up for 2-3 minutes and shuts off
Thanks!
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Old March 28th, 2007
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
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What machine and OS are you using? When Windows users report such a problem, it often turns out to be a virus.

With a Mac, much more info is needed, like the Console report when LimeWire quits.
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  #3 (permalink)  
Old March 28th, 2007
Novicius
 
Join Date: March 26th, 2007
Posts: 2
jeppy is flying high
Default LW shutdown

Quote:
Originally Posted by stief
What machine and OS are you using? When Windows users report such a problem, it often turns out to be a virus.

With a Mac, much more info is needed, like the Console report when LimeWire quits.

I have an iMac G5 using ver 10.4.9. I have no idea what a console report is.
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Old March 28th, 2007
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

The "Console" application is in the Utilities folder (command-shift-u) that comes with OS X. Console can be used to look at logs of messages, such as any error messages that might occur when LimeWire unexpectedly quits.

So, if Console is running when LW quits again, maybe there wil be a message to help figure out what's wrong.
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  #5 (permalink)  
Old April 24th, 2007
Novicius
 
Join Date: April 23rd, 2007
Posts: 1
shasha is flying high
Default

So , what's the solution ? I have the same problem ( I have an Imac G5 20" using 10.4.9 )

Console :

===== Dienstag, 24. April 2007 20:40 Uhr Europe/Berlin =====
Invalid memory access of location 00000000 eip=9a8227f1
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: An unexpected Java error has been detected by HotSpot Virtual Machine.
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: If this error is reproducible, please report it with the following information:
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 1. Provide the steps to reproduce, a test case, and any relevant information
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 2. The corresponding JavaNativeCrash_pid<num>.crash.log (Java state)
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 3. The corresponding <name>.crash.log (native state; generated by CrashReporter)
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 4. This data:
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Java VM: Java HotSpot(TM) Client VM (1.5.0_07-87 mixed mode, sharing)
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Bus Error (0xa) at pc=0x9a8227f1
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Process ID: 505, Current Thread: 25177600
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: File report at: http://bugreport.apple.com/
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: An error report file has been written to:
Apr 24 20:40:41 Sharif /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: /Users/Sharif/Library/Logs/Java/JavaNativeCrash_pid505.crash.log
Apr 24 20:40:42 Sharif crashdump[506]: LimeWire crashed
Apr 24 20:40:43 Sharif crashdump[506]: crash report written to: /Users/Sharif/Library/Logs/CrashReporter/LimeWire.crash.log
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