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General Mac OSX Support For general issues regarding Mac OS X users |
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![]() 1. OS version? Mac OSX 10.4 2. What firewalls you have? None built-in 3. How much ram? 2gb 4. Hard Disk space available? 6gb 5. Connection type? Cable 6. Modem & router brand name & model numbers? Linksys WRT54G, Motorola Surfboard 7. Where are you trying to connect from ? Apartment 8. What version of LimeWire (LW) & Java do you have? Limewire 4.14.10 Pro, Java 1.5.0_07 9. Who is your ISP (Internet Service Provider)? Comcast 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Works. 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 3 Computers (1 Desktop-XP connected via ethernet, 1 desktop-XP conected via wireless, 1 laptop - Vista via wireless) 12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ Yes 14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Port forwarding is enabled 15. What security programs are you using (antivirus etc)? None 16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA |
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