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  #1 (permalink)  
Old June 21st, 2009
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Default not employees

I am aware that the people who help in the forum are not LW employees. However, there doesn't appear to be any support avenue for those who pay for the software. There is no help ticket system and it doesn't appear that LW people monitor the forums either. The ver 5 release of Limewire for the Mac crashes every day - many times. It is extremely unstable. It has NEVER made it through the night - and my ability to access the preferences broke at least a month ago and has never been repaired. I am a very unsatisfied customer and I am looking for an alternative P2P platform.

The business about permissions doesn't make any sense. I have never heard anyone else suggest that this is a requirement after an os update. I will try it but under protest. And if it works I will give full credit.
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Old June 21st, 2009
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Default java update problem

OK I tried repairing permissions as well - Limewire still doesn't work. Any other suggestions?
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Old June 21st, 2009
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Default Java update breaks limewire 5

I went back to version 4.18 and it works.
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Old June 21st, 2009
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Default

Quote:
Originally Posted by terryo View Post
I went back to version 4.18 and it works.
I'd have suggested LW 4.16 instead. But your choice. http://www.gnutellaforums.com/mac-os...ck-lw-4-a.html & see the LW 4.16 link.

LW Pro do give support if you are still a valid customer: Pro Support

Else, try the beta LimeWire 5.2.2 (Beta) - Lime Wire
If you are a pro user, you can find the link to LW Beta Pro on right side of your Pro download page as shown here http://www.gnutellaforums.com/345055-post6.html

I must admit, I had same problem with LW 5 not running. I did as I suggested & LW 5.2.2 runs fine.

Last edited by Lord of the Rings; June 21st, 2009 at 10:00 PM.
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Old June 22nd, 2009
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Default Mac - Java update

The beta of 5 did not work for me - and 4.18 seems to work fine. I will stick with that until LW fixes the problem. And thanks for the support link - i actually did find it eventually on my own. The response was to send me to their download page to get the current version again and re-install. It was I believe an automated response to my problem category - rather useless advice. Hopefuly we will get a quick response from LW - there are a lot of people affected here and on other threads I see. The beta works for some, not others.

Last edited by terryo; June 22nd, 2009 at 08:06 AM.
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Old June 21st, 2009
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Default so help ?

Under mac OS X you always repare authorisations after an update 8 But in this case it doesn't help, because the Java update has some difficulties...
Use this thread for more info and if there are still questions I would be glad to help you where ever I can, but in that case I would need more info about your computer, your OS version, did you do ALL the updates etc.

Good luck !!

http://www.gnutellaforums.com/mac-os...nt-launch.html
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