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General Mac Support For general questions about issues for Mac users, generally referring to Mac OS 9 and earlier but may also include Mac OSX users


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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The Rules

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old April 25th, 2005
Novicius
 
Join Date: April 25th, 2005
Posts: 2
mattmatt is flying high
Default limewire keeps freezing question

Hey there!
I'm very frustreated and not very technical here.
I downloaded limewire pro and everthing was great for a couple of months then it startd freezing as soon as i opened limwire and i have to shut down the computer etc . I wiped it from my computer and downloaded and payed for it again....only to have the same thing happen.
I use a mac 9.2.2 connected to ADSL.
Can anyone give my any tips to get back on track?
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  #2 (permalink)  
Old April 25th, 2005
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I'm curious why you posted a mac question in the Windows section. lol

Some ideas: Tip: Purge the Downloads Queue!

After opening LW wait 10 to 20 mins or longer before using. Let it settle down 1st.

Also don't use the Resume button on all incomplete files. This can have side-fx such as affect LW's connection quality. This will also stress LW & your comp. If you use Resume/Find sources then just apply it to a couple or so at one time.

You could also try deleting LW's preferences called .limewire whilst LW is closed & found in the system preferences folder. View preferences folder in list mode & view it by name & .limewire should be at the top of the list. Or else you can use the Find function (apple & F keys.)


What do you mean you paid for it again? If you're a pro user then you just downld it from your personal downld page. Unless your 6 months of free updates had completed.
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  #3 (permalink)  
Old April 25th, 2005
Novicius
 
Join Date: April 25th, 2005
Posts: 2
mattmatt is flying high
Default thanks for the reply

Whoops....didn't realize i was in the pc section.
I have no dwonloads waiting because it freezes as soon as the 'tips of the day' comes up and i have to shut down the computer as the mouse wont work. Is this common?
Cheers
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  #4 (permalink)  
Old April 25th, 2005
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Make sure you have the last java released for OS 9: MRJ 2.2.6 for OS 9.2.2

'If possible' untick the option to show Tips on start up.

How much ram do you have?

How much HDD space?

What model of mac is it?

It might be worth increasing the maximum ram allocation to LW. Select the program in the finder & apple & i keys & change the ram allocation. Try adding 15-20% more initially.

Someone suggested: Play with the memory allocations (get info)--LW needs 60,000KB. But in my experience you should add it bit by bit until you find a workable allocation.

The issue with LW in OS 9 & earlier is the Java is out of date. So we need to use it carefully. Learn what it likes on your particular system. I was still using LW 2 in OS 8.5 12 months ago. It was a pain b/c that version of Java was even much older.

Rebuild the desktop next time you startup (hold down Command & Option keys as it's starting up.

If you don't have a lot of ram then see: http://www.gnutellaforums.com/showth...8426#post98426
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  #5 (permalink)  
Old October 10th, 2007
Novicius
 
Join Date: October 10th, 2007
Posts: 1
ticc_tocc is flying high
Default new version has bugs

the new version freezes whenever i pause or cancel a download so i went back to the older version and it works fine now.
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  #6 (permalink)  
Old October 19th, 2007
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Join Date: October 19th, 2007
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steve375 is flying high
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I have Windows XP and since I downloaded Limewire Pro, Limewire is freezing up too, leaving a blank white screen. I don't have to shut down my computer but I do have to hit control alt delete in order to get out of the site. Nothing else works. Help!
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  #7 (permalink)  
Old October 19th, 2007
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Quote:
Originally Posted by steve375 View Post
I have Windows XP
You should be posting in the Windows section then. This is the Mac section. You will find more windows experienced helpers if you post in that section since they rarely look through the mac sections.
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