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| General Mac Support For general questions about issues for Mac users, generally referring to Mac OS 9 and earlier but may also include Mac OSX users |
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January 3rd, 2006
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 How Do I Access Limewire Pro Support? Greetings, This is my first post, so forgive me if I make mistakes. I recently purchased LimeWire Pro for MAC OSX Tiger, and am using it. I appreciate the value of "personalized support," a feature explicitly offered with Pro, and the primary reason I selected Pro. When I attempted to contact LimeWire Pro Support, however, I found myself in a dead-end loop. I followed the on-screen prompts, entered the email address I used to order LimeWire, hit the GET SUPPORT button, and was taken to a page comparing the features of BASIC and PRO - with no apparent link to support. If there is one, I can't find it. I expressed this concern in a "feedback" email to LimeWire and received no reply. I am concerned, to say the least. - madlad (madlad888@sbcglobal.net)  |
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