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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system |
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lemme know if you need more info and I appreciate your offer of assistance with this.. Melissa |
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Ok, well I no longer need any help. I called Comcast, then they told me to call McAfee (which took forever on hold, sheesh) and I got it all worked out. Good luck with your issue, "crackers"! Thanks so much everyone! |
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Brandon, maybe I should call McAfee too... or you could post the resolve... Grandpa: 1. OS version? (eg: Windows 98)=Windows Vista Home Premium 2. What firewalls you have?=Windows (exception allowed), McAfee (exception allowed), Netgear router has something builtin and my ZyXel moden has NAT, but is for some reason not accessible anymore. 3. How much ram?=1014 GB 4. Hard Disk space available?=137GB 5. Connection type? (eg: dialup, broadband, cable, etc.)=Earthlink DSL 6. Modem & router brand name & model numbers?=The modem is by ZyXel p-600 series, the router is NetGear WGT624v6 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?=House 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.=LimeWire 4.12.11/Java 1.6.0-rc 9. Who is your ISP provider (Internet Service Provider)?=Earthlink 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?=It says,"Your test worked!" 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.=1 wired system not currently using anything but Maplestory, but not able to connect to LW either 12. Is this a your 1st try at LW or is this a new problem with an experienced user.=1st try for my laptop, only connects when in safe mode and used to connect ok on the wired comp. but no longer. 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?=Yes I've tried port forwarding numerous times. Three services show up under my custom section, but arent working properly either (LW, shareaza and emule; just trying everything). I tried configuring a static ip and ip address could be wrong, too. I've attached to screen prints of my current netgear settings: 1. router status screen and 2. port forwarding screen Thanks guys! Melissa |
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Have you set LimeWire to use port 36646. And I see you are running McAfee, It is know to cause problems with LimeWire. You may want to check out the link below. You will have to get a hold of McAfee for there fix or uninstall McAfee and us another AV program. http://www.gnutellaforums.com/showthread.php?t=66843 By the way you appear to be propperley forwarded |
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At least I forwarded correctly.......... I believe its the McAfee, too... otherwise, why would I have a full 5 bar green connection in safe mode w/o McA running..... I wish Brandon had posted the resolve... maybe he still will. I can call them, I'm just sick of the hours upon hours I've spent on the phone with tech support for netgear, earthlink and dell...... ah..... the bliss of owning new technology! Thanks a lot Grandpa! Melissa |
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You can uninstall McAfee and install Avast it is free and is among the top rated AV out there. You can get it at the link below. http://www.avast.com/eng/download-avast-home.html |
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Ok, so I uninstalled McA and I get a full green bar connection status, BUT I am still behind a firewall somewhere... I have completely disable windows firewall and upon trying another p2p application, I got a message saying it was a NAT problem... I have the netgear firewall disabled and did some research... it appears my modem (the zyxel 600) is the culprit (or one of them). Unfortunately I cannot access my modems configuration by using the 192.168.1.1 or any other sequence... the only place I can get to with these is the routers configuration pages. I called earthlink (the provider of the modem) spent nearly an hour with them... arguing even... to be told they dont know how to help me.... I asked for a senior rep, but got lost in the 'transfer'... so I am not quite back to square one, but square two, I would say. I read the forum threads you sent and other than the McA, cant find the solution.......... Any ideas? Anybody? I can use limewire and it downloads fairly efficiently, but have a question... Can LW handle torrents? I cant seem to open them in LW manually, nor can I change what the saved torrents use to open to LW.... Thanks for the assistance, Melissa |
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