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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system |
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![]() 1. OS version? Windows Vista 2. What firewalls you have? None-they have been disabled 3. How much ram? 512mb 4. Hard Disk space available? 80gb 5. Connection type? cable 6. Modem & router brand name & model numbers? Wireless Router- Netgear 7. Where are you trying to connect from? house 8. What version of LimeWire (LW) & Java do you have? Limewire basic-4.12.11 9. Who is your ISP? Timewarner-roadrunner 10. Are you sharing the connection with other computers or p2p sharing programs? No 11. This is a new problem with an experienced user. 12. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes 13. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP enabled 14. What security programs are you using (antivirus etc)? Mccafee 15. What country are you living in? U.S. Recently I purchased a new computer and I downloaded Limewire it download fine but when I try to search for files it wont allow me to and it gives me a message that either there is no internet connection or there is a firewall blocking it. Limewire will search for a connection to get through the firewall. On the bottom the quality of connection to LW is low all the bars are red and it has the blue globe with a wall blocking. I have gone into Mccafee and have disabled the firewall there and I have done it also turned firewall of in Windows. I still can not get that blocked globe to be unblocked and the connection is still at nothing. I always have the internet connected when I am doing this and nothing seems to work. Please help! |
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