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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system |
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Connection issue on vista 1. OS version? (eg: Windows 98) Windows Vista Home Premium 2. What firewalls you have? Zonealarm 3. How much ram? 2Gb 4. Hard Disk space available? 75Gb 5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband 6. Modem & router brand name & model numbers? Orange Livebox Router 7. Where are you trying to connect from (home, school, work etc.)?Home 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.14.5 Pro Java 1.6.0_02 9. Who is your ISP provider (Internet Service Provider)? Orange 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test Worked 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No 12. Is this a your 1st try at LW or is this a new problem with an experienced user. Experienced user - new computer 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes Right now that we got the specification out of the way. I have a new laptop computer with zonealarm installed. I cannot connect to limewire. I have disabled the firewall in my router and even tried disabling zone alarm but limewire still shows the firewall icon and still will not connect. I have enabled limewire in zonealarms program menue and entered limewires listening port number into zonealarms TCP and UDP port connections but i still cannot get it to work. Could this be an issue with windows Vista? Any help would be appreciated. |
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