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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system |
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Connection Problem - Vista 1. OS version? (eg: Windows 98) Vista 2. What firewalls you have? Zone Alarm 3. How much ram? 1 GB 4. Hard Disk space available? 160 GB 5. Connection type? (eg: dialup, broadband, cable, etc.) DSL 6. Modem & router brand name & model numbers? Router - WRT54G 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Newest for both. 9. Who is your ISP (Internet Service Provider)? Sympatico 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test worked 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No. 12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem. 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes http://www.gnutellaforums.com/attach...1&d=1158099342 14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? I have both, tried portforward no luck. 15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Using AVG Free. 16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Canada. |
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