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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system |
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![]() 1. OS version? (eg: Windows 98) Vista Home Basic 2. What firewalls you have? Zone Alarm, I turned off the Vista firewall 3. How much ram? 1 gig 4. Hard Disk space available? 107 gigs 5. Connection type? (eg: dialup, broadband, cable, etc.) Cable 6. Modem & router brand name & model numbers? 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? Home 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW 4.14.8 and Java 1.6.0_02 9. Who is your ISP (Internet Service Provider)? Comcast 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says "Your test worked." 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No 12. Is this a your 1st try at LW or is this a new problem with an experienced user. I had no problems using FW on old computer with XP but with this new computer and Vista I am unable to get it to connect. 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes http://www.gnutellaforums.com/attach...1&d=1158099342 14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? 15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall ![]() 16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). I'm in the US. Thanks for any help! |
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![]() Try this fix with ZoneAlarm, it has worked for many Vista users... http://www.gnutellaforums.com/281366-post6.html
__________________ If you dont live for something... You die for nothing... |
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