Cant Connect period

[DumbPuter]

im not able to connect any P2P software. i have tried limewire, frostwire, and bearshare. my sons online games wont connect either. im only allowed to browse the net. I allowed exceptions with my firewall. and the company said limewire should work.

[FONT='Verdana','sans-serif']1. OS version? (eg: Windows 98) Vista
2. What firewalls you have? Windows firewall & Nortern Net Security
3. How much ram? 1014mb
4. Hard Disk space available? 94.8g
5. Connection type? (eg: dialup, broadband, cable, etc.) Cable
6. Modem & router brand name & model numbers? Motorola sbg 900
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? appartment complex
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire 4.14.10 , java 1.6.0_02
9. Who is your ISP (Internet Service Provider)? Cable One
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Says “Internet explorer cannot display webpage” and says “can not locate or connect to server”
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No can not connect with any
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I been using limewire for couple years. This is a new problem.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
http://www.gnutellaforums.com/attach...1&d=1158099342 yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Im not sure
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton internet security, windows defender
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA, it worked for me in japan

These are all contained within the sticky Connection problems? Check here first! but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth, some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions, or don't know what an ISP or router is - just say so. Nobody's going to yell at you
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.[/FONT]

[wondering why]

Try allowing limewire in your Norton Internet security...
These are the instructions....
Port Forwarding for the Norton Internet Security 2007

For your sons games or anything else you are having trouble with, scroll through this list and select the program you want to make an exception for...
PortForward.com - Free Help Setting up Your Router or Firewall

[DumbPuter]

what it said to do is not happening. i turned off the Norton firewall thing. im not really good with computer so im confused about everything. but everythign was working until i got this new net.

[wondering why]

I just checked and you have a Nat Firewall within your modem/router, so you will need to port forward....
This can be tricky, but take your time, read the instructions carefully and don't forget to do the static IP part...

One other thing, you only have to do a static IP for your computer once, after that you just open ports for whatever program you wish to use...ie your sons games...

These are your instructions for limewire...
Port Forwarding for the Motorola SBG 900

And the list for other programs...
PortForward.com - Free Help Setting up Your Router or Firewall

[DumbPuter]

that thing got kind of confusing but thanks

think ill take my laptop to a shop dont want to mess up my laptop