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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system |
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![]() 1. OS version? (eg: Windows 98) vista home prem. 2. What firewalls you have? the one that came with comp. 3. How much ram? 1GB 4. Hard Disk space available? 160GB 5. Connection type? (eg: dialup, broadband, cable, etc.) Wireless broadbad 6. Modem & router brand name & model numbers? linksys 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.14.8, Java 1.6.0_02 9. Who is your ISP (Internet Service Provider)? 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test failed 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 12. Is this a your 1st try at LW or is this a new problem with an experienced user. Experienced user 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes. http://www.gnutellaforums.com/attach...1&d=1158099342 14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? 15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall |
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