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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system


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Old September 1st, 2007
Novicius
 
Join Date: September 1st, 2007
Posts: 2
Ash2007 is flying high
Default Not downloading! "Reset connection??"

Hi, I have been trying to download limewire from the offical website but nothing happens. Then after a couple more goes at it, it comes up with a message about a reset connection. So far I have read some of the forum topics and have disabled firewalls from norton and windows but still the same thing happens. I also tried clicking on the bottom option for other systems however a message saying problems with internet or page.
So here is some info about my computer....

OS version? Vista
2. What firewalls you have? Nortan, windows
3. How much ram? Not sure where to find this infor
4. Hard Disk space available? 64Gig
5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband wireless
6. Modem & router brand name & model numbers? Net gear router
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. No limewire yet, java platform 6
9. Who is your ISP (Internet Service Provider)? Bigpond
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. First try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Not sure
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Nortan
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).Australia

Thanks
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  #2 (permalink)  
Old September 1st, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Have you tried to download using a different browser??

If you're using Norton's firewall, disable the Windows firewall.
Running 2 software firewalls together may cause problems
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  #3 (permalink)  
Old September 2nd, 2007
Novicius
 
Join Date: September 1st, 2007
Posts: 2
Ash2007 is flying high
Default Its working now! Thanks

I changed the internet connection to Dial up instead of wireless and now it is working!!!

Thanks heaps!
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