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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system |
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![]() I just bought a labtop with Windows Vista and I installed both Limewire and Java; however when I go to search for a file nothing appears so I dont know what to do. I tried everything on the website but nothing seemed to even help. 1.what OS version? (eg: Windows 98, XP,OSX, Vista) I HAVE VISTA. 2. What firewalls you have ? I HAVE WINDOWS LIVE ONE CARE 3. How much ram ? I DONT KNOW WHAT RAM IS 4. Hard Disk space available ? I AM NOT SURE BUT I KNOW THAT IT IS ALOT BECUASE I JUST BOUGHT THE COMPUTER 5. Connection type (eg: dialup, broadband, cable, etc.) ? I AM USING MY WIRELESS CONNECTION 6. Modem & router brand name & model numbers ? I DONT HAVE A ROUTER AND I AM USING WIRELESS 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? MAINLY MY APT COMPLEX 8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? I HAVE THE NEWEST OF BOTH I JUST DOWNLOADED THEM LIKE 10 MINUTES AGO 9. Who is your ISP provider (Internet Service Provider) ? NOT SURE; I USE MY WIRELESS CONNECTION 10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? IT WORKED (IT SAID THAT YOUR TEST WORKED) 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. I DONT THINK I AM SHARING WITH OTHER COMPUTERS BUT I REALLY DONT KNOW FOR SURE 12. Is this a your 1st try at LW or is this a new problem with an experienced user.? THIS IS MY FIRST TIME I HAVE NEVER CONNECT WITH LIMEWIRE ON THIS COMPUTER 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? YES 14. Have you given full permisions for LimeWire to pass through your Firewall ? YES 15. XP users, Please state XP firewall on or off.? N/A |
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