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-   -   Someone please help me....(Trouble connecting) (https://www.gnutellaforums.com/general-vista-windows-7-later-support/74745-someone-please-help-me-trouble-connecting.html)

Hollywood17 September 3rd, 2007 12:05 PM

Someone please help me....(Trouble connecting)
 
So I have one bar for my connection quality. I have Vista on my computer with the Norton/Symantec pre-installed. I'm not too familiar with my new laptop yet so I'm not quite sure how to get rid of the firewall on Limewire. Can someone please help me? I'm worried that if I just keep messing with it, I'm going to do something stupid lol. If someone could help me that would be wonderful! Thanks!


*Trish

wondering why September 3rd, 2007 12:32 PM

Could you supply these details please...
http://www.gnutellaforums.com/connec...-you-post.html

Hollywood17 September 3rd, 2007 01:42 PM

1. OS version? (eg: Windows 98) Vista Home Premium
2. What firewalls you have? I have Norton/Symantec virus protection, sorry I don't know much else about it
3. How much ram? Don't know
4. Hard Disk space available? Drive C-66.42 GB Fee
5. Connection type? (eg: dialup, broadband, cable, etc.) wireless
6. Modem & router brand name & model numbers? Netgear
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? apartment complex
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW-4.14.8 Java- 1.6.0
9. Who is your ISP (Internet Service Provider)? Time Warner Cable
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test works
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I have a new laptop, but I have used LW before
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? No idea
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton/\Symantec (I don't know how to disengage the firewall)http://www.gnutellaforums.com/connec...lies/smile.gif
16. What country are you living in? USA


I hope this helps. I'm sorry that I don't know more about it...

wondering why September 3rd, 2007 04:55 PM

Could you have a look under your Netgear and tell me what the model number for it is...;)
Most Netgears have Nat Firewalls within and need to be Port Forwarded...

Hollywood17 September 3rd, 2007 07:00 PM

The serial Number is 1GK25A1W006C1 and it says "Wireless Cable Modem Gateway CG814WGv2. I don't know if that's what you wanted or not...

wondering why September 4th, 2007 01:44 AM

Yep that's what I needed...I found the instructions for the cg814wg but not for v2, but it should be basically the same....;)

Port Forwarding for the Netgear CG814WG


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