LW Searching with a blank screen

kit-kat · #1 (**permalink**) September 7th, 2007

Someon please help me. LW installed successfully but when I search nothing comes up, only a blank white screen. I changed my ZoneAlarm firewall to 'Allow' & downloaded Java. LW worked perfectly before buying this new computer. Could it be because I'm using Microsoft Vista?

Someone please help. The blue icon is blocked by a brick wall and I only see the smallest connection bar is green.

I am not computer savy so someone please help me.

wondering why · #2 (**permalink**) September 7th, 2007

Try these fixes....
Try uninstalling all versions of Java from the add/remove programs and then re-install the JRE 5.11 offline version....
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

This one will help with the firewall problem...
http://www.gnutellaforums.com/281366-post6.html

garbagefan2 · #3 (**permalink**) September 7th, 2007

System Details

kit-kat · #4 (**permalink**) September 8th, 2007

1. OS version? (eg: Windows 98) Vista
2. What firewalls you have? ZA
3. How much ram? 447
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers? Westell
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Latest of Both
9. Who is your ISP (Internet Service Provider)? Verizon
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It worked!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. exp. LW user, 1st try on new computer
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Port
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall

AVG
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

I cannot uninstall ZA due to a True Vector error message.