Unable to Connect--Need Help Please
 

1. OS version? Vista Home Basic Edition
2. What firewalls you have? Zone Alarm Free (Windows Firewall turned off completely)
3. How much ram? 1 Gig
4. Hard Disk space available? 120 GB
5. Connection type? Cable
6. Modem & router brand name & model numbers?TWCable Modem and a Linksys router
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? Home
8. What version of LimeWire (LW) & Java do you have? LW 4.14.8 Pro Java 1.6.0_02
9. Who is your ISP (Internet Service Provider)? Time Warner Cable
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It stats the test worked...
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No the way home network is setup is cable modem to linksys wired and wireless router then one computer is hooked up wirelessly and the other is wired
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I have used LW many times and it has worked until I got the new version
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
I am port forwarding;
Application Start End Protocol IP Address Enable to TCPUDPBoth 192.168.1.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall :)

I am using Fix-It Utilities & Professional

16. What country are you living in? USA

Thank you in advance

First thing to try is delete LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things.
LimeWire Pref Folder in Vista

Try uninstalling both ZA & LW (start > all programs > LW & use the uninstall option there), then reinstall LW. Once that's installed, reinstall ZA. That's been a fix for a few Vista users.
http://www.gnutellaforums.com/281366-post6.html

Were you using Java 1.6.0_02 when LW was working? Some people have had connection issues when using that update. Try this verion instead, if Java's not the problem then it's easy enough to remove this version & reinstall 6 update 2;) Download the JRE offline installer & remove your current Java before you install this version.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

Did you use port forwarding instructions from the site below? If your firewall icon remains, go through the port forwarding steps again & check everything. Find your router in the list here, then choose LW from the program list.
PortForward.com - Free Help Setting up Your Router or Firewall
Make sure you've set up the static IP address properly & that LW's listening port, port in the 'manual port forward' box & port forwarded within the router are the same number!

I figured out the problem following your directions.
 

I figured out the problem by following your directions. It was not LimeWire at all, it was ZoneAlarm Free Version. I tried to manipulate ZA to let LW work but no matter what I did it would not go through. I unisntalled ZA and LW began working after reboot. I installed another firewall and it works properly now with LW.

Thank you for your help..