Vista upgrade stopped LW

[Silver Sinker]

Hi,

Thanks in advance for your time and assistance.

All used to work well under XP, but since upgrading to Vista I can't get a connection. I have been through a number of the posts on this forum, but still can't get any joy. My setup is detailed below, just in case it is of use.

1. OS version? (eg: Windows 98) – Vista Home Premium
2. What firewalls you have? – Zonealarm Security Suite
3. How much ram? – 2G
4. Hard Disk space available? – 26g on C & 36G on D
5. Connection type? (eg: dialup, broadband, cable, etc.) – Cable braodband
6. Modem & router brand name & model numbers? – Modem – Virgin media E08C007 – Router – Belkin G+ Mimo – F5D9230-D
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? - Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. – LW 4.1.4.8 , Java 1.6.0_02
9. Who is your ISP (Internet Service Provider)? - Virgin
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? – Test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. - No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. – It used to work fine until I upgraded to Vista
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? - Yes
http://www.gnutellaforums.com/attach...1&d=1158099342 – Page not found
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall [IMG]file:///C:/Users/Pete/AppData/Local/Temp/msohtml1/01/clip_image001.gif[/IMG]
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).

[wondering why]

Ok a few things I can see....
Firstly your ZoneAlarm security could be stopping your connection...

So there are two options..
1. Port Forward ZoneAlarm if you are using Pro...
Port Forwarding for the Dlink DI-604 (this should read ZoneAlarm, it is for ZA)

2. Try this fix, as silly as it sounds it works...
http://www.gnutellaforums.com/281366-post6.html

The second thing is your router, the F5D9230-4 has a Nat Firewall, so i'm guessing the F5D9230-D will have one as well..The instructions to Port Forward should be similar...
Port Forwarding for the Belkin F5D9230-4

Then there's your ISP Virgin are known to block your bandwidth during peak times if your a p2p user...
Traffic management

[Silver Sinker]

Thanks for the info.

Parts worked parts didn't.

Port forwarding made no difference at all.

Uninstall/reinstall worked to a point - when I reinstalled LW it worked fine with the Vista firewall, but as soon as I reinstalled ZA it stopped.

As a result, I then went for the router option. Mine is different - I don't have the option for custom ports, however there are pre-set parameters for Gnutella. However, that didn't work either.

The problem seems, to me, to be solely with ZA, but it used to work fine under XP, so don't know how to resolve, other than ditching ZA.

Pete