I can not connect

[iggy67]

LW doesn't connect anymore.
1. OS version? (eg: Windows 98) Vista
2. What firewalls you have? Windows firewall (Disabled permently)& Alarm Zone Free
3. How much ram? 2.5Gig
4. Hard Disk space available? 320 GB
5. Connection type? (eg: dialup, broadband, cable, etc.) DSL
6. Modem & router brand name & model numbers? SpeedStream 5200-Series
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire 4.14.10 , java 1.6.0_02
9. Who is your ISP (Internet Service Provider)? Windstream
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Says “Your test worked!!”
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I been using limewire for 3 years. This is a new problem.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP mode disabled port forwarding on IP Address 192.168.254.1
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Avast! Anti-Virus and Windows Defender
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

I have very little experance with a computer. I'm quite dumb when it comes to computers and
don't understand much. I have a mental disability and I get confused very easily.

Please help.

[birdy]

Go through these suggestions one by one, hopefully something here will help!

1. First of all, try uninstalling both LW & ZA. Rinstall LW first & after that, reinstall ZA...that's been a fix for a few Vista users.
Make sure that LW is allowed through the ZA firewall.

2. Make sure that there's not a Windstream firewall causing problems. Read post #7 of this thread (click on link) & see how another Windstream user fixed their problem!
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

3. Try using this older version of Java. Download the JRE offline installer, remove any other Java versions & then install this version.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

4. Try deleting LW's preferences folder when LW's completely shut down. If that doesn't help, delete LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
http://www.gnutellaforums.com/genera...der-vista.html
This will kill all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.

5. Double check your port forwarding. Or remove the port forwarding rules that you've set up, then add them again. Here are the instructions for your router.
Port Forwarding for the Efficient(Siemens) Speedstream 5200

[iggy67]

I tried the first suggestion and it solved the problem.
Thankx. :-)

[iggy67]

It quit working again.
It keeps detecting that stupid firewall.
I even tried the other options you posted in this post
and it doesn't solve it. What's going on here?
Piece of crap.

[birdy]

Sorry, I didn't give you the right link about a Windstream firewall in my other post...here it is.
http://www.gnutellaforums.com/218807-post7.html

Just to clarify...are there no connection bars at all, or connection bars but the firewall icon's showing?

Are you running as administrator?
LimeWire 4.14.7 won't work!!!!

Right click on the LW icon on your desktop > properties > compatibility (that's for XP, hope it's the same for Vista) & run in compatibility mode for XP.

When you deleted LW's preferences folder, did all of your settings within options change? If things didn't change back to default, means that the prefs folder wasn't deleted properly.

[iggy67]

Originally Posted by birdy

Sorry, I didn't give you the right link about a Windstream firewall in my other post...here it is.
http://www.gnutellaforums.com/218807-post7.html

Just to clarify...are there no connection bars at all, or connection bars but the firewall icon's showing?

Are you running as administrator?
LimeWire 4.14.7 won't work!!!!

Right click on the LW icon on your desktop > properties > compatibility (that's for XP, hope it's the same for Vista) & run in compatibility mode for XP.

When you deleted Lew's preferences folder, did all of your settings within options change? If things didn't change back to default, means that the prefs folder wasn't deleted properly.

Yes, I run everything as administrator all the time, and my router doesnt have a built in firewall. I checked with Windstream about it and they said mine doesn't have one. So it must be something else new nobody encountered yet.

[birdy]

Well, the user guide says that your router has a firewall
http://kb.efficient.com/display/1n/a...31&r=0.3391687

Did all of your settings revert to default, after you deleted the prefs?

[RockSteadyVix]

I have disarmed all of my firewalls and even put the port access into LW.....still no luck I have McAfee virus protection and Windows. LW used to work fine but I havent been on in a few weeks now Im trying without much luck. Do you have any links to fix it for McAfee? Please help
Thanks

[birdy]

Originally Posted by RockSteadyVix

I have disarmed all of my firewalls and even put the port access into LW.....still no luck I have McAfee virus protection and Windows. LW used to work fine but I havent been on in a few weeks now Im trying without much luck. Do you have any links to fix it for McAfee? Please help
Thanks

First of all, double check that windows firewall's off & that Mcafee's allowing LW. You could try removing the rules for LW within Mcafee's configuration & then add new rules for LW.
Port Forwarding for the McAfee Security Center

Next thing to try is deleting LW's preferences folder when LW's properly closed. This is often a fix when people suddenly can't connect. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.

Here are some McAfee links. You can also use the forum search to look for more threads
My Vista and McAfee Solution worked

Vista + McAfee 2007 + LimeWire = dropping connection

“No Compromise” Vista-McAfee-Limewire Solution

Can't Connect With VISTA!

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