hi guys, i have got the same problem as a hell of a lot of other people it seems, but there must be someone out there who can help me

1. OS version? VISTA HOME PREMIUM
2. What firewalls you have? ZONE ALARM
3. How much ram? 2024MB
4. Hard Disk space available? 300+GB
5. Connection type? 8MB BROADBAND
6. Modem & router brand name & model numbers? BT HOMEHUB
7. Where are you trying to connect from HOME
8. What version of LimeWire (LW) & Java do you have? BOTH ARE THE LATEST VERSIONS
9. Who is your ISP? BT
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? IT WORKS !!
11. Are you sharing the connection with other computers or p2p sharing programs? NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user. NEW PROBLEM WITH AN EXPERIENCED USER
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image YES, EVEN WHEN I DISABLE THE FIREWALL
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP ENABLED
15. What security programs are you using (antivirus etc)? AVAST ANTIVIRUS AND ZONEALARM
16. What country are you living in? UK

i was going to purchase the pro limewire, but gonna look elsewhere as no one seems to be able to get it working with vista

tekkie. We are in the same boat it appears. I could not answer Q14.
where do find out about UPnP? You can find my post of fifteen mins ago about three above yours.
Regards Bryan

Bryan, there should be a control panel in your router software that allows you to enable/disable UPnP, and it will show you its status
i think UPnP will be enabled already as most have this as a default setting

tekkie, Thanks for that. I have tried to find the info for the router on my c: directory/ programs but without any luck. I think I will just take your info about it being enabled as default, as I have already been connected to LW. Before this problem occurred. If I come up with anything useful I will let you know.
Regards Bryan

it may be an ip address that you need to put into your browser to get the router config panel up, or it may have a dedicated control program, it should tell you in the manual for your router
hope to be of help

Birdy has moved my posts to a Vista forum. I didn't realise that this is a Mac section. I will have a look in the browser tomorrow and let you know how I get on.
Signing Off Now
Regards Bryan

Birdy and tekkie, I have just installed LWPro. Clicking on the shortcut Icon takes me to 'set up'. After selecting 'English' the page changes to a downloading bar which goes to 12% and then is replaced by a series of 'choice' pages culminating with a page warning of security programs and the need to see that LW has access by both Microsoft and the ISP. (I have both of these open)
I can only close this page by clicking the top right 'X'. I have previously selected 'Automatically Start/Open?' I wait but nothing happens. I repeat the procedure with the same result. I then open the install icon and select properties as advised, and choose the option to run on XP 2000 with the PT 2 update. I run the 'open' sequence again and again arrive at the warning of access. I close this via the top right 'X' and again nothing happens.
Any Ideas Lads?
And just in case this will never work; how do I get my money back? And what should I do next?
Regards Bryan

Birdy Has everyone gone to the pub today?
Limewirewin.exe -->Properties-->Digital Signatures says 'Can't find the secauth.hlp Help file. Check to see if file exits on disk. If not you need to reinstall it.' I can't find this file anywhere and I don't have the faintest idea where to get it in order to reinstall.
Aren't plums cheap?
Regards Bryan

tekkie: I have found another site which is related to LW It is called Frostwire. I have loaded it up and it is now producing lots of nice music for me. BE WARNED! There appears to be a lot of very nasty porn at the bottom of the title page. DO NOT OPEN. Let me know how you get on.
Regards Bryan
NB: I hope I am not breaking any forum rules by posting the above, but as the site seems to be a close cousin of LW I don't think so.