1. OS version? (Vista Ultimate)
2. What firewalls you have? Wondows only and it is turned off
3. How much ram? 4 gb
4. Hard Disk space available? 255 gb
5. Connection type? (cable)
6. Modem & router brand name & model numbers? Modem = Motorola sb5120
7. Where are you trying to connect from (house)
8. What version of LimeWire (LW) & Java do you have? Limewire 4.14.12 Pro and Java 1.6.0_03
9. Who is your ISP (Suddenlink)
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New with experienced
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _click here to see Sample image Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? No router
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton antivirus
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (USA)

I have been using limewrie for a while. When I upgraded limewire to the newer version it stopped working and show the firewall symbol. I have uninstalled it and reinstalled it. I have Deleted the preferences and uninstalled and reinstalled Java. It still will not connect. I see this is an ongoing problem with this version. I have installed this version on a computer running XP and it works fine. How do I get ti to work on the Vista pc?