I Need Help!!!!! Please (can't connect)

cassiezz · #1 (**permalink**) January 20th, 2008

I have tried everything I have been through tons of posting and nothing has worked for me!

I just can't connect and my bars on the left hand lower corner stays at one, so I know it has something to do with that!

Can someone pleassssssse helllllllllllllllllllllp!!!

1. OS version? (eg: Windows 98)
Windows VIsta

2. What firewalls you have?
WIndows Firwall and I have Limewire unprotected by it

3. How much ram?
Not sure

4. Hard Disk space available?
C: 117 GB D: 4.42 GB

5. Connection type? (eg: dialup, broadband, cable, etc.)
~High speed off of a phone number ( I live out in the country)

6. Modem & router brand name & model numbers?
~Siemens SpeedStream 4200 ~Ethernet/USB ADSL Modem

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
From my home

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
Limewire 4.16.2 Java 1.6.0_01

9. Who is your ISP (Internet Service Provider)?
Windstream

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Nothing comes up just stays blank

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New on this computer and in this house

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image
YES

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
Not sure

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall

Nothing at the time trying to figure out this problem first

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
USA

Xcom46 · #2 (**permalink**) January 20th, 2008

Some internet providers Block people.
Soo you are a dial up or DSL.

Xcom46 · #3 (**permalink**) January 20th, 2008

Sorry Windstream i think they Block Lw.I m not really sure about that.But some one eles here could tell you.

cassiezz · #4 (**permalink**) January 23rd, 2008

I know Windstream couldn't be the problem because I have a friend that lives out in the country also and has Windstream as her provider and can use Limewire!

Not sure if I am dial up of DSL!

I am thinking dial up only becasue the account is under a phone number and connected to the phone line, the only reason I wasn't sure was because we don't have a land line we use, but it has to be dial up, but it runs awfull fast for dial up, or can DSL be through a phone line also.

Xcom46 · #5 (**permalink**) January 23rd, 2008

From what i understand Windows vista has a anti virus all ready installed.Right
If you do have it that is what is blocking you.You can delete it and it should work fine.If you need a new anti virus than here is a link For Avg.
AVG Anti-Spyware - Reviews and free AVG Anti-Spyware downloads at Download.com

If you delete The one anti virus you got with the windows vista than limewire should work fine.Because I cant remember what it was but that Anti virus most likely is the suspect.

cassiezz · #6 (**permalink**) January 23rd, 2008

Thanks! Do you know what it might be called or where I could find it to delete it?
The Window Vista is new to me so any help would be great!

Thanks

Xcom46 · #7 (**permalink**) January 23rd, 2008

It should Be Mcafee that is causeing this.

cassiezz · #8 (**permalink**) January 24th, 2008

I deleted that along time ago! So I went today and shut off everything possible that could be blocking it and I went and redownloaded limewire and it showed I still had firewall on and it was still showing one bar! ??? I am soo confused I had everything off so is there something else I am missing! I am starting to hate Windows Vista!

ursula · #9 (**permalink**) January 24th, 2008

You folks may want to have a look here >

http://www.gnutellaforums.com/tips-t...ful-links.html

I know ! I know, it loads of posts !!!
But, you'll probably find a solution or at least learn a lot more about some of the things that can give you connection problems.

cassiezz · #10 (**permalink**) January 24th, 2008

Ok I added my port and still nothing!!!!!