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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system |
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![]() 1. OS version? (eg: Windows 98) Windows Vista x32 bit 2. What firewalls you have? Zone alarm 3. How much ram? 2gb 4. Hard Disk space available? about 50gb 5. Connection type? (eg: dialup, broadband, cable, etc.) aol 2mb 6. Modem & router brand name & model numbers? router- netgear dg834g 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? From my home 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire 4.17.0 Java 1.6.0 9. Who is your ISP (Internet Service Provider)? aol 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Says "Your test worked!" 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. not that iam aware 12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with an experianced user, worked fine on windows xp, and now doesnt on vista 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image yes 14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? not sure but it was working on my old xp computer fine 15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall ![]() Zone alarm and avg (disabled both to try and conect) 16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). derbyshire uk i have tryed quite a few of the fixs of the site but none have worked it says "loading internationalization support" all the time and then when you try and close limewire down it it sticks with closing limewire for ages iam at a loss of what to do i dont want to go back to xp as i love how the way vista works thank you in advance ![]() |
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