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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system


 
 
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Old May 22nd, 2007
BasRuiter's Avatar
McAfee Technical Support
 
Join Date: May 22nd, 2007
Posts: 8
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Exclamation Vista + McAfee 2007 + LimeWire = dropping connection

Hello All,

We are trying to identify the cause of the issue that, on Windows Vista machines with McAfee installed, when you start LimeWire the Internet connection drops.

We would appreciate your help in this - could you let us know the following:

1. What McAfee programs are installed, and which version?
- open the McAfee SecurityCenter
- click on View Details (on the bottom right)


2. Are you able to identify which McAfee program is the cause of the issue?
- uninstall the McAfee programs one-by-one untill the problem goes away.
- we are especially interested to know if the issue occurs with only Privacy Service or only the Personal Firewall installed.


3. What version of LimeWire (Pro) are you using?


4. What ports have you configured for LimeWire? Does the issue exist if you try different ports?


5. Opening ports in the McAfee Firewall:
- open McAfee SecurityCenter
- select Internet & Network
- select the Firewall protection
- click the Advanced button
- click System Services (on the left)
- on the next page, in the list, scroll down and check the box beside Windows file sharing

- in the same list you can try to Add the incoming ports used by LimeWire to see if this makes a difference.


6. What other solutions / work-arounds have you tried already?


Please reply with your results in this thread. Alternatively, e-mail or PM me.


Thank you very much.

Bastiaan.
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Cannot connect to Inernet contrary to Network and Sharing Center - Windows Vista Networking & Sharing This thread Refback August 22nd, 2014 02:21 PM

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