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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #11 (permalink)  
Old July 12th, 2008
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
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Quote:
Originally Posted by is-this-a-trick View Post
http://www.gnutellaforums.com/connec...t-connect.html that is the address to help,
it is just in the connection forum thingy.
it didnt help my problem but i have given up on that
You could try suggestions here User Cant Connect - LimeWire

I am surprised FrostWire also didn't connect for you. But you didn't supply your system details so difficult for us to see a potential trouble spot. And we don't know what you tried.
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  #12 (permalink)  
Old July 12th, 2008
birdy's Avatar
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Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
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Quote:
Originally Posted by mrwonderful View Post
Dear Birdy,

Thank you for your comment. I'm sorry but at the top of this page there is no link to "Rules" if there was I'd find it pretty easy I guess but guess what? There is no link and I'm afraid I do not know how to access it. Simple as that.

I need help. Quite frankly I would have thought it pretty obvious.

There are sites which look very similar although discuss entirely different things.

Why did you not put a link in your answer as in these other similar to look sites to my request to make it rather straight forward for me? Sorry if you don't like the answer.

What I do know is that someone could have posted an e-mail witrh a link in blue usually I think underlined for some reason. It would take me automatically to other parts of this forum that may answer my question and offer a solution.

So now there have been two answers but not pertinent.

I'm sorry too if you have never been as confused as I am. Please if you will send me another reply here and post a few links for me to read that answer my problem.

I do not understand your language as in "... Don't use eMail addresses in your nick." What for heaven's sake is my (your) nick??

The former answer I have had you may notice did not suggest anywhere form me to visit a link perhaps that may be of help to me can or should I say, will you?

Yours hoping,

mrwonderful.
I posted a link to the forum rules in your first post, after I edited your post.
Fully Connecting to Network?-edit.jpg

The blue underlined text is a link. If you'd clicked on that, you would've been shown the forum rules. And you would've seen that posting an email address is against the rules. So the email address was removed.
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  #13 (permalink)  
Old July 12th, 2008
Novicius
 
Join Date: June 26th, 2008
Posts: 4
is-this-a-trick is flying high
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Heyy,

Is this what you wanted?
I dont really know what most of it means but i tried

1. OS version? (eg: Windows 98) [FONT='Verdana','sans-serif']Windows Vista, I am the admin account[/FONT][FONT='Verdana','sans-serif'].[/FONT]
2. What firewalls you have? 2; Norton and Windows (but windows has been turned off)
3. How much ram? Umm not sure but I think enough
4. Hard Disk space available? ^^
5. Connection type?
Wireless Broadband
6. Modem & router brand name & model numbers? Bigpond?
7. Where are you trying to connect from? Home
8. What version of Lime Wire (LW) & Java do you have? Lime wire 4.18.3 and Java 1.6.0_05
9. Who is your ISP (Internet Service Provider)? Telstra Bigpond
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked!
11. Are you sharing the connection with other computers or p2p sharing programs? I am on a laptop connected through wireless, the other computer is also connected through wireless which is through a modem I think. I don’t know what p2p is or how to find out/change.
12. Is this your 1st try at LW or is this a new problem with an experienced user. 1st try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Umm connected to phone line then Netgear is used to one computer and my computer (which I am using) has its own wireless port built in. I don’t know what anything else means..
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall.
Norton, I have allowed lime wire in the firewall settings, looked for the gnutella network and wasn’t there.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Australia.


I also have the problem of before I open lime wire I have to delete the lime wire folder in appdata because of the whole loading problems. It just doesn’t stop loading if I don’t delete the folder.

I have tried to download the gnutella file again as it says to do in one of the help sections, but since I have to delete the appdata file first it doesn’t work.

I have downloaded frostwire and that didn’t work either.

Thanks.
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  #14 (permalink)  
Old July 13th, 2008
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 656
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Three possible issues I can see are:
Norton firewall always needs to be reconfigured for each new version of LW, thus delete previous firewall rule for LW on Norton & re-add it.

Wireless devices have NAT which behaves a little like a firewall. Most nowadays have UPnP which allows the program to request the modem/router to open a port specially for that session. If the modem's UPnP is not a well designed one then it may not work well. In those cases Port Forwarding is the way to go.

Make sure the trouble-some LW on the laptop is not using either the same connection or listening port as the LW on the other computer. Only one port can be used per program on the network. Otherwise the router/modem seems to block that port being used by other programs or computers, restricting itself to one single user & one single program for that particular port.
So .. way to check is ... go to LW's menu bar, Tools -> Options -> Advanced -> Firewalls. Check the ports on both computers & make sure they are different for both connection & listening ports for each LW. Choose a different port if either computer is using same port, choose one between ports 49152 - 65535 such as port 64049. Oh .. if Norton needs a port range for it's firewall, then add the new port setting too. And then try connecting manually using the File menu -> Connect.
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  #15 (permalink)  
Old September 4th, 2008
Novicius
 
Join Date: September 4th, 2008
Posts: 1
jsorlean is flying high
Default

I have been having the same problem. Have you had any luck. I work on a mac OS 10.4.11 with an internet cable connection using LimeWire 4.18.5. Please let me know. I am getting nothing from my searches.
Thanks,
Josh
my email address is [email]****

Last edited by Lord of the Rings; September 4th, 2008 at 09:20 AM.
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  #16 (permalink)  
Old September 5th, 2008
Novicius
 
Join Date: June 26th, 2008
Posts: 4
is-this-a-trick is flying high
Default

oh i gave up on the ages ago,
limewire is just a unused icon on my desktop.
because i couldnt get it to work.

just read the forums and hope for the best,
sorry.
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