Help! LW won't connect.

arlomax · #1 (**permalink**) August 31st, 2008

I've tried every trick in the sticky and I'm still running up against the same connection problem. Someone please help!

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1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.

Windows Vista, and I do have an administrator user account.

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2. What firewalls you have?

The standard Windows Vista firewall.

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3. How much ram?

2GB Ram.

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4. Hard Disk space available?

170GB Free.

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5. Connection type? (eg: dialup, broadband, cable, etc.)

Broadband, Verizon DSL

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6. Modem & router brand name & model numbers?

Westell Versalink - Model 327W. I'm connected wirelessly.

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7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?

House

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8. What version of LimeWire (LW) & Java do you have?

Limewire 4.18.6 Pro / Java 1.6.0_04

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9. Who is your ISP (Internet Service Provider)?

Verizon DSL

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10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

Couldn't load page.

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11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.

No

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12. Is this a your 1st try at LW or is this a new problem with an experienced user.

I've used the program before on an old computer with XP and it worked fine. However, I recently purchased a new computer and purchased LW again with no luck connecting.

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13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?

Yes.

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14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?

I'm not sure what this means?

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15. What security programs are you using (antivirus etc)?

Trend Micro AntiVirus and Spysweeper

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16. What country are you living in?

USA

Lord of the Rings · #2 (**permalink**) September 2nd, 2008

Westell do not utilise UPnP very well. I'd recommend port forwarding the device.

First step is most important:

1. VISTA Static ip setting up

2. Find your model here PortForward.com - Free Help Setting up Your Router or Firewall click on the model link, on following page find LimeWire link.

Try a port somewhere between 49152 - 65535, such as 64049. Do it for both TCP & UDP. Don't forget to also do that for LW settings connection & listening port too in LW's advanced settings.

arlomax · #3 (**permalink**) September 2nd, 2008

Thanks, I'll try that and let you know how that works.

arlomax · #4 (**permalink**) September 5th, 2008

Help, I still need help!

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Originally Posted by Lord of the Rings

First step is most important:

1. VISTA Static ip setting up

I set up the Static ip setting very easily.

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2. Find your model here PortForward.com - Free Help Setting up Your Router or Firewall click on the model link, on following page find LimeWire link.

Try a port somewhere between 49152 - 65535, such as 64049. Do it for both TCP & UDP. Don't forget to also do that for LW settings connection & listening port too in LW's advanced settings.

On this second part, after I clicked on the above link, I was unable to find a limewire link on the page. Is there some other way to do it?

Regards

Lord of the Rings · #5 (**permalink**) September 5th, 2008

I presume it's either this one: Versalink327W or this one: Versalink-327W unless you didn't give the entire model number.