Help! LW won't connect.

[arlomax]

I've tried every trick in the sticky and I'm still running up against the same connection problem. Someone please help!

1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.

Windows Vista, and I do have an administrator user account.

2. What firewalls you have?

The standard Windows Vista firewall.

3. How much ram?

2GB Ram.

4. Hard Disk space available?

170GB Free.

5. Connection type? (eg: dialup, broadband, cable, etc.)

Broadband, Verizon DSL

6. Modem & router brand name & model numbers?

Westell Versalink - Model 327W. I'm connected wirelessly.

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?

House

8. What version of LimeWire (LW) & Java do you have?

Limewire 4.18.6 Pro / Java 1.6.0_04

9. Who is your ISP (Internet Service Provider)?

Verizon DSL

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

Couldn't load page.

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.

No

12. Is this a your 1st try at LW or is this a new problem with an experienced user.

I've used the program before on an old computer with XP and it worked fine. However, I recently purchased a new computer and purchased LW again with no luck connecting.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?

Yes.

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?

I'm not sure what this means?

15. What security programs are you using (antivirus etc)?

Trend Micro AntiVirus and Spysweeper

16. What country are you living in?

USA