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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system


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  #1 (permalink)  
Old March 20th, 2009
Novicius
 
Join Date: March 20th, 2009
Posts: 1
xmen1charter is flying high
Default could not re-download Lime Wire already purchased

Hello,
I'm new to this thread. What happened is I installed/purchased Intelinet protection,
and Lime Wire got deleted from the PC (without even asking).
When Lime Wire asks for my email address (under which it was originally purchased),
it does not recognize my email address.
What should I do next?
(Is there any way to call them direct or retrieve my original sale, or who do I contact?)
Thanks much,
Steph
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Old March 20th, 2009
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Hi Steph,

Have a look at post #3 of this thread: http://www.gnutellaforums.com/genera...-warnings.html
Intelinet might not be such a good thing to use, if it's going to show false positives

How long ago did you buy Pro?
If you bought Pro from the official site Lime Wire » Official Website & Free Download, BitTorrent « (payment to LimeWire LLC shows on your CC statement) & your Pro benefits are still current, then you can update to LW 5 Pro without paying. If your Pro benefits have expired then you won't be able to download a free Pro installer.

So if you bought 6 months worth of Pro, you download free installers for 6 months after purchase. If you bought Extended Pro then you can download free installers for 12 months after purchase. If you bought the 'one-off' Pro, which includes no updates or support then you won't be able to download a Pro installer for free.

After you buy Pro, you'll recieve an email from LW with a link to your personal download page. Have a look & see whether you have that email saved. If you do, just use the link provided

If you bought Pro from a scam site then you won't be able to download an installer for free because your email address would have never been in the official database.

If you're sure that you paid Limewire LLC for your Pro & your benefits are still current, try every email address that you've used around the time of buying Pro: Lime Wire » LimeWire PRO Lookup

And if you still have no luck, send a PM to limenathan here: limenathan (click on link)
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