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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

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  #1 (permalink)  
Old June 14th, 2004
Novicius
 
Join Date: June 13th, 2004
Posts: 2
Remix is flying high
Angry I'm Sick Of The Lack Of Support From Limewire!!! Fix The Crash Bug Now!!!!!!!

IT'S ANNOYING THEY DON'T EVEN REPLY TO YOUR PROBLEMS. THERE IS A SERIOUS BUG IN LIMEWIRE THAT CRASHES YOUR WHOLE PC AFTER 30 MINUTES!!!!!! FIX IT ASAP!!!!!!!!!!!!!!!!
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  #2 (permalink)  
Old June 14th, 2004
Enthusiast
 
Join Date: June 12th, 2004
Posts: 37
Fungi14 is flying high
Default Correction

It crashed/s YOUR pc, not mine/the general users's.

I run Limewire 24/7 and not once has the newest build crashed my system.

I also run Netlimiter 24/7 because Limewires bandwith limitation abilities SUCK...that is the only thing not so great about Limewire...everything else kicks ***!
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  #3 (permalink)  
Old July 2nd, 2004
Novicius
 
Join Date: July 1st, 2004
Posts: 3
mtnet2000 is flying high
Angry

Your right, it crashes my pc cold also. And they don't have any support, I was better off before I spent the money and bought pro!!!!!!!!!
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  #4 (permalink)  
Old July 2nd, 2004
Novicius
 
Join Date: July 1st, 2004
Posts: 2
kittengotclaws is flying high
Default IT CRASHES MINE TOO!!!!!!!!

i want 3.8.5 back.
does anyone have it for PC?

i am trying disconnecting from the internet now...and that seems so far to be helping...but i don't garuntee it.

please help.
i can't keep loosing my work.

meow meow
X.
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  #5 (permalink)  
Old July 2nd, 2004
deepblue's Avatar
Flag Burner
 
Join Date: August 15th, 2003
Location: Colorado
Posts: 751
deepblue is a great assister to others; your light through the dark tunnel
Default

Why don't you just stop useing LW for now if you are so unsatisfied with it? OR if you really want help, you could try telling us more then "it crashed my PC".

My general advice:
Get the latest version of LW. Get the latest version of Java. Make sure your computer is configured properly to run LW (firewall settings and whatnot). If that does not help please post a specific problem. Good luck.

deepblue
__________________
Get Firefox!

"THEY WHO WOULD GIVE UP AN ESSENTIAL LIBERTY FOR TEMPORARY SECURITY, DESERVE NEITHER LIBERTY OR SECURITY."
--Benjamin Franklin
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  #6 (permalink)  
Old July 2nd, 2004
Novicius
 
Join Date: July 1st, 2004
Posts: 2
kittengotclaws is flying high
Default the details

the screen goes blue.
says i am running an unstable software.
and then an error report becomes visible that says the device driver is bad.
tells me to reinstall.
i have...a few times...including last night.
and still...problems.

if i am not going to use limewire...what would you suggest. i am addicted to my music...and just got rid of my stereo....

meow meow
X.

was that enough information?
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  #7 (permalink)  
Old July 4th, 2004
Enthusiast
 
Join Date: June 12th, 2004
Posts: 37
Fungi14 is flying high
Default what to use

You can try Bearshare until you get Limewire's problems sorted out.

Everyone that has it crash their pc post these specs:

What version of Java are you running?
What version of Limewire? (Help/About)
Version of Windows?
What do you do before it crashes?
What software is running when using Limewire (lower right of screen icons)?
What did you install most recently?
What is the last version of Limewire that still works? (www.oldversion.com for old versions)
How much RAM do you have?
Hard Disk capacity? Free space?
What security software (antivirus/firewall/etc) is running?
Have you checked your computer for viruses using up to date trustable (Mcafee/Norton ETrust/etc) antivirus software?
(and please do not post opinions about any software you like or dislike event if you believe one is better than the other)

Thankyou for the time you spent answering all those questions and I hope to see replies.
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  #8 (permalink)  
Old July 8th, 2004
Novicius
 
Join Date: July 8th, 2004
Posts: 1
Data is flying high
Default

i personally am running windows 2000 professional, and have tried every version of limewire i can get my hands on.

tried changing java versions, tried closing and/or uninstalling all programs that could possibly interfere and cause problems.

i still get the same error.

its not 'after 30 minutes' on my computer i havent picked up any pattern at all

it crashes to blue screen...with messages similar to (not identical every time)

***STOP: 0x00000D1 (0x00000152, 0x000000002, 0x000000000)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
***Address BFED3C10 base at BFEc9000, DateStamp 3eaf051d-NDIS.sys
Bedinning dump of physical memory

im not sure if seeing that ^ will help at all, but it would be awesome if someone could point out what could be causing this.

if anyone thinks they can help, or need more info to help, ill be on aim...SN = Chiz511
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  #9 (permalink)  
Old July 10th, 2004
burebista
Guest
 
Posts: n/a
Default

My computer also crashes everytime I run Limewire (not necessarily always after exact 30').

I run the latest java version (1.4), windows xp with the latest updates, 512 ram AMD athlon 2700+, plenty of free hard drive space and Limewire pro 4.0.7, ZoneAlarm and nod32 antivirus.
Limewire works for some time and then, out of the blue..... it crashes everything!


The computer only crashes when Limewire is on - when off everything works faultlessly (even for more than 24 hrs. non stop)

Conclusion: IT IS LIMEWIRE!! It doesn't matter what some may claim, the new version obviously has a bug. Some users like me are just unlucky to experience it!
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  #10 (permalink)  
Old July 11th, 2004
Valued Member contributor
 
Join Date: August 10th, 2003
Location: In the middle of nowhere (54°N 10°E)
Posts: 318
rkapsi is flying high
Default

Please read this if you have installed ZoneAlarm

http://azureus.sourceforge.net/wiki/index.php/ZoneAlarm
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